UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Good afternoon AllI have recenlty installed Superhub 5 (thank you Virgin). My laptop triumphantly announced we were using super-duper WiFi 6. However, my desktop - the instrument of choice for grunt work - states it is using WiFi 5.Can I adjust this ...
Have had the M250 package for a while and in speed tests we generally hit the high speeds for download/upload. However, have noticed over the past few months that we seem to get regular issues with Teams calls freezing up at random intervals, website...
Another instance of the superhub 3 having a permanent red light which has just started today. Internet is still working fine and the hub isn’t particularly hot. I’ve tried rebooting and the pin hole reset after reading other posts on the forum.Annoyi...
I've just been sent a superhub 3 to replace my Superhub 2. After connecting the cables it went through its reboot routine then after about 5 mins the only light on is the red light. Tried powering down a number of times with the same result. Connecti...
So I have always had WiFi issues and issues with virgin for the last 5 years, but every other provider in my area can only give me 60mbps, I have 300+ with virgin (most of the time) but lately it's hovering around 200 and the last 10days around 100, ...
If your wifi pod signal is still weak can you connect an ethernet cable from your router to the pod. I know the pods have a ethernet port for devices like playstation but I was wondering if it can connect directly to routers ethernet port so the pod ...
Hello,I was updated to fibre telephone this week and I player stopped working. Upon further investigation ip address is in Mexico! I tried to reset my box and now I have a constant red light and no internet. please help! I am not technical at all and...
Good Morning,We had a power cut last night & relevant text from Power Grid, power back on & although Virgin Hub is on we have no internet. Tried resetting the hub & it is showing the white “on” light but no internet.Regards.
I recently received a superhub 5. Since then I have had major issues.On installation every device connected fine to Wi-Fi, but my PC wouldn’t connect either on Wi-Fi or Ethernet.After about 3 hours of troubleshooting it just connected randomly.I’ve j...
