Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Can someone tell me how to contact customer service to order pods as I have various black spots around the house which are not registering as such because NO WIFI! Calls prompt a link which resets the hub NOT NECESSARY. I cannot work out how to get t...
This has happened on a number of occasions now and is infuriating. Anytime the power goes (we are on prepayment meters, occasionally forget to top up!) it takes a day, sometimes 2 days for the hub5 to reconnect. The light is solid white which suppose...
I am troubleshooting something unrelated, and someone helping me wants to know if my ISP is using CGNAT. I'm not sure what this is, but in any case, how do I find this information out?
I have a Hub 3 and a set of pods, all VM standard config - 2.4 and 5 GHz on same SSID etc. I noticed that our Fire TV was often buffering even though it's right next to the hub, and video calls on laptops often drop connection even though signal stre...
Hi allI use a vpn ethernet connection to work from home - since Monday the connection drops every couple of minutes. So far I've had a new hub and the promise of a new ethernet cable but my work pc has been tested on a BT ethernet connection and work...
Hi I have a superhub 4 wifi speeds have always been lousy with dropouts etc recently i have had to place hub on its side to cool it down the top grill bit was getting hot to touch stuck with hub but recently had smart home heating, tv etc that use wi...
Recently had Gig 1 installed and have at least two really bad spots for WiFi and speed upstairs am I entitled to WiFi pods being on the top package ?
I have a hub 5 (factory settings, long press reboot several times over the last year) and 3 white pods. Once or twice a months 1 or all of the pods would just stop connecting, more often than not all of them, just doing the slow blink. 1-2 days of re...
I've been on the WhatsApp chat and realised I need a proper techy to help me I've had issues since installation and have followed demands for a reboot more times than I can remember.Issue is... my devices tend to skip between pods, or remain connecte...
Hi there,I’m looking to move the point of entry of my broadband cable to come in to our living room as opposed to the kitchen. I presume I need to call out an engineer - How can I book this. Thanks