Recent DiscussionsHow to get Hub 5 I am on the top Volt package with Hub 4. How do I get a Hub 5? NE34 outage - now over 3 weeks Is there any information on a true resolution date for this? I've been told 6 times "We have identified the problem and an engineer is on the way. The estimated repair time is now..." 17/06 13:15...Intermittent dropouts for past 2 months Hi, I've been having horrendous trouble with my broadband connection since easter. I've been monitoring it with PingPlotter pinging www.virginmedia.comand can see the 100% packet loss spiking over ...WiFi keeps dropping out for new device Hi, wife got a new phone and the WiFi connection kept dropping. Other devices weren't having this issue so she returned the phone. She's bought a new phone, completely different model and make, and i...Moving router within the house. I recently got a VM Hub 5 and it was setup downstairs, I have recently had problems with my PCs wifi and would like to use ethernet, but the PC is upstairs. My hub does not seem to be connected to th...N8 - North London - Full broadband outage 11 days and counting Just received yet another VM text kicking the can down the road another 3 days, to July 4th. But thrilled to hear that "an engineer is on their way"! (for the 10th time). I have zero confidence that ...Internet keeps dropping off for a minute or so Hello! My internet keeps dropping off throughout the day for a minute or so, both wired and wireless. Tried support and got nowhere. The issue only appeared or started occurring after I upgraded my i...SYNC Timing Synchronization failure - Loss of Sync - Virgin tech support please contact me. Hello, I have been having my internet freeze / drop out intermittently for the past several year with this issue and this forum appears to be the only way of getting any technical support. Let me s...Streaming issues I am trying to stream from channel 4 catch up and my router is hard wired to my tv. I am getting the wheel of doom I moved my router closer to the tv to reduce this issue at night when my hub 3 decid...Internet stops working once a day requiring a router reboot Hi, I recently upgraded from volt500 to volt 1gig, which needed a modem change from hub3 to hub5. I use it in modem mode with my own router. Once a day now, the internet completely stops working, a...
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