Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi. Simply gonna link previous threads of us having the same issue as it's once again back. Exact same thing. I've given it nearly a week to stabilise but more days than not, T3 timeouts are occurring once again. Our entire line from cab to router is...
Hi, I have a Hub3 and for the past 6 months or so, all my devices will regularly disconnect and the hub base light will change to red, then the flashing green lights begin signifying 'software update'. Despite resetting and restarting, this doesn't r...
I am getting intermittent internet connectivity with both with wifi and ethernet connected devices. Back in April/May 2024 I was getting similar issues but was getting slow wifi speeds even when standing close to the hub. I was sent a pod which I was...
Hi be got the super hub 5 and I’m wanting to get the new black Wi-Fi pods with it I contacted support and they sent me over the white ones is there anyway I can order the black ones and send the white ones back
Hi all, I've had a hub 4 for 3 days can I ask, is it meant to be this hot? My hub 3 was nothing like this. I can't hear a fan.Thanks for any input, Regards, John
Hi, my Connect app can’t find my hub. Everything else is connected and working. I’ve turned mobile data off. Can anyone help? I’ve already deleted and reinstalled the app. It was worked ok until we had an outage a couple of weeks ago
I am having the same problem. I can’t sign into the Hub 4.0 to change some settings - same issue as people above. The Connect app is non functioning - doesn’t see the Hub 4.0
Just lately my internet keeps disconnecting, I reconnect by resetting the network adapter, after updating every driver, resetting windows, repairing windows and checkiing cables and pc components, I tested the router and it came back with ethernet pr...
I had a new Hub installed a few weeks ago as the old one had broken..Since then the wifi extender I have used previously does not work (not a Virgin supplied one.) because it needs to be reset to the new VM hub name and password. I have tried doing ...
Hi. I have a constant red light on my VM hub. After reading up on this matter, it appears to be overheating. I have tried resetting the hub twice yet the problem remains. I believe the hub may need replacing? Thank you
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