Recent DiscussionsWiFi pods Hi my son has told me that the WiFi pod in his room is making a noise like a fan and is hot to touch, is this normal or broken. Also how do I also go about getting a third pod I have two at the momen...Wi-Fi pod stopped connecting Since we had a broadband outage a couple of days ago the WiFi pod has stopped connecting. How do I reinstall it? The light keeps flashing My pod seems to have disconnected. How do I install it again? I don’t understand My pod seems to have disconnected. How do I install it again? I don’t understand Asus ac86u router slower than new virgin hub I’ve just moved and upgraded from 350mb to 500mb however was only getting 250mb speeds. I reported this to VM and have got a new virgin hub 5 from a VM engineer installed today. The hub is curr...Consistant lag and packet loss at peak times For just over a week now i have had consistant packet loss which has caused disconnects from gaming and constant time outs on discord and other voice calls. BQM shows anywhere from about 11am - 2...Vm cannot find modem 5 . App cannot find modem 5 . Was working fine until modem upgrade last week Broadband outage going on for days There has been a complete lack of service with my virgin broadband for over a week now. When I first reported the matter through the service status it said it was a issue on my end and virgin booked ...Hub 3 red light on The red light on my hub stays red all the time despite switching off and on numerous times in the last month. I still have working wifi, phone and Virgin TV. I have factory reset the hub, checked cab...SolvedFault Ref: F012026195 Please can a VM member of staff on here explain why the ‘fix’ date of this issue keeps changing from today 10th October (engineer on site) to 15th October (engineer is on his way) MULTIPLE TIMES A DA...2.4ghz & 5ghz intelligent pods Hi I have a Hub 5 and am looking to split my signals to 2.4ghz & 5ghz. My question is that I am using intelligent pods and if I split my connections to 2.4 & 5ghz will the intelligent pods still ...
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