Recent Discussions3rd WiFi pod Hi I'm still having issues with my WiFi and it's affecting my Ring Security system. I have two WiFi Pods and I think I need just one more. I've been trying on the my virginmedia app but it keeps say...WiFI Pod—am I entitled to one? I have Gig1 Volt speed boost. In one room VM Connect reports 'Fair' , Download 24 Mbps, Upload 23 Mbps and I thought that this would entitle me to a free pod but the App gives no information on how ...VM Connect App showing Hub Not connected Hi, Yesterday (11th October) I received a Black WiFi Pod. When I plugged that in on the VM Connect app the Hub 5 and Pod were showing as connected and I could see all the devices. Although the wh...Wireless Router I was recently emailed by a company called NETGEAR who informed me that my wireless router had reached it's end of service. A friend and my daughter assured me that virgin replace routers free of cha...Loss of all Services in area 22 Grateful if Mods could investigate the total loss of all my services in area 22. Services were lost approximately 20 minutes ago. Thyper No Modem Mode on Fibre Hub 5 Hardware version 1.2.1b Software version 5.7.5-2402.3 Has there been any update on this, or a beta group for a new firmware update to re-enable this feature? I do not mind testing and giving feedba...3 weeks no internet Lost internet 3 weeks ago first they replaced my Hub 3 with anew one which didn’t help finally Thursday this week 2.5 weeks later they replace my outside cable as they thought this might be the issue...Hub 5 Partial Service US only Area outage identified on 2nd October. Total loss of broadband from then until the 5th. (Over the phone support managed to get us online) today broadband gone again, area outage still not resolved a...Intermittent internet I'm having the same issues as others have on this forum, with intermittent internet connection with the Hub 5. It typically happens late at night/early in the morning but last night it started at aro...Fault Ref: F012026195 Please can a VM member of staff on here explain why the ‘fix’ date of this issue keeps changing from today 10th October (engineer on site) to 15th October (engineer is on his way) MULTIPLE TIMES A DA...
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