Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hub 5 won't connect to app help
Hi all, after some advice really, Hub 3 since install really has been poor. Speed can be great one minute and then suddenly just drop out and ‘hang’ the next. Stand next to Hub 3 and results are poor, stand as far away as possible and results are ac...
As Per the title really, I've decided to try using the Hub 4 in router mode after using it in Modem mode since having it and even though it is resetting back to factory default settings and the WiFi is set to on in the settings screens it's not broad...
Hi I have virgin gig1 package and would like to nkow if I can get a upgrade to the new virgin router WiFi 6 instead of WiFi 5
Hi, I keep posting complains via the "Raise a Complaint" section on the VM website after you log in and it's not giving me a reference, confirmation email or anything. It just says "your complaint has been received, your complaint reference is ****" ...
Hi there,Just switched over to Virgin today but WiFi signal doesn’t cover the whole house.I have a BT signal booster and was told they are compatible with any broadband but can’t seem to get it to connect to the Virgin Router. Any suggestions?
hi there im having ongoing issues with my internet connections even though my wifi signal is strong. i’ve tried all the usual troubleshooting from rebooting my hub to checking all connections but nothing is connecting
I recently (August 2022) upgraded my broadband to 1gig and ever since it’s been absolutely terrible. It wasn’t great before but now it’s painful (less that 1mb most of the time!). I’ve tried called Virgin but I’m getting nowhere. I was even sent a Wi...
Hey there been having broadband issues since this early morning , my hub is non stop blinking red and the white box has one solid red light and one solid green . I've checked ...
Broadband has been working fine, now have a constant red light, connections all fine, have tried rebooting numerous times and a reset, but no change??
