Recent DiscussionsHub 5 Paused Device gets unpaused automatically Hello, I have been facing an issue in VMConnect app. Whenever I pause a iphone accessing my wifi, it gets paused. When I close VMConnect and reopen I see the same phone is unpaused. Can Someone he...Outage in London SE20 I have been without internet since Monday 8/12 and they are now saying this will not be fixed until 12/12. Is anyone else in the same situation? I'm in my street whatsapp group and it seems to be w...Mixing White & Black WiFi Pods I recently had an engineer attend to look at my faulty black wifi pod (also have 2 white pods) and he said he had to replace it with a white one as they dont work with the white pods. Is this actua...Intermittent Signal in your area I’ve noticed in the past week or so that my internet speed has been dropping randomly. I’m meant to be getting 350 download and was up until this last week where now it can drop as low as 100. It see...Hub5 setting password not working I have a hub5 model f3896LG VMB, the setting password on the label is not working. Router is new, but tried factory default but not working (holding WPS for 60s). Label seems clear but tried diff...Hub 5.0 Connection Loss Hello Community, I've just updated from a hub 3.0 to a hub 5.0 and now I'm saying frequent broadband interruptions. Here are the down stream channels - are these normal? Router status 3.0 Downstr...WiFi pod not working I have been sent one of the crème coloured WiFi pods which the limited instructions say to plug on, give it 10 mins, and it should work. The light on mine keeps flashing and the VM Connect app says ...Uploaded dropped from 100mbit to 30mbit , QAM goes from 64 to 32 all time Hey guys For last few days my 1gbit/100mbit line the upload has dropped to 30mbit , i need fast upload for work. I noticed also the QAM goes from 64 to 32 all time on the upload channels in the ro...Huge Latency Spikes Every Few Seconds Hello, since September I have had an issue of huge latency/ping spikes every few seconds. My internet speed is just fine, but these spikes in ping make it borderline impossible to play online games. ...Red light on Hub 3 Hi, for the past month or so the light on my Hub 3 has been a constant red. I’ve reset it several times without success. It’s been in a well ventilated area for the last 3 years plus, so its position...
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