New Hub required

[cp3t3r5]

Hi, I'm on the M250 Broadband package, but my hub is a Hub 2. My broadband download speed is capped at 100Mbps. Please help arrange a replacement Hub. Thank you.

[cp3t3r5]

Thank you Illyas and team, looking forward to my new Hub 5!

[Ilyas_Y]

Thanks for speaking with us today @cp3t3r5 on the VM forums. 👋🏼

I'm glad we have been able to assist and get the hub replaced for you with a newer one.
Let us know how it goes when the hub arrives.

Reach out to us for any other queries and we'll assist wherever and however we can.

Kind regards,
Ilyas.

[cp3t3r5]

Hub 5 arrived as expected yesterday and installed today, all good so far. Thank you!