Forum Discussion

PaulWButler's avatar
PaulWButler
Joining in
2 years ago
Solved

Longer splitter cable required

I need to move the position of my TV and router and so will need a longer splitter cable. I will also need to move the position of my second TiVo box. How do I go about this?

thanks in advance. 

  • I believe VM can supply a 3 Mtr pre made cable for this.  Any more than this, will need a tech visit.  It's a standard £25 non call out fee.  The tech will do any relocation you need and check the signal levels etc when finished.

    If you wait here a day or two a VM Mod will pick this up and discuss with you directly.

4 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    I believe VM can supply a 3 Mtr pre made cable for this.  Any more than this, will need a tech visit.  It's a standard £25 non call out fee.  The tech will do any relocation you need and check the signal levels etc when finished.

    If you wait here a day or two a VM Mod will pick this up and discuss with you directly.

  • Hi PaulWButler 

    Thanks for posting and welcome to the community.

    Thanks Adduxi for the input, it will need a visit, so I'll send you a PM now.

    Best wishes.

    • PaulWButler's avatar
      PaulWButler
      Joining in

      Hi John,we are now ready to have the internal (push in) extension cable from the wall to the new router and TV location. How can I arrange for a visit as soon as is possible as we want to put the cable underneath edge of a new carpet when it is fitted. 

      • Tom_W1's avatar
        Tom_W1
        Icon for Forum Team rankForum Team

        Hi PaulWButler thanks for your reply here - hoping you're well.

        I can look to arrange this for you.

        Please allow me to send you a PM so I can investigate further.

        Kindly respond directly when you can!
        Many thanks