Forum Discussion

cp3t3r5's avatar
cp3t3r5
On our wavelength
12 months ago

New Hub required

Hi, I'm on the M250 Broadband package, but my hub is a Hub 2. My broadband download speed is capped at 100Mbps. Please help arrange a replacement Hub. Thank you.
  • Ilyas_Y's avatar
    Ilyas_Y
    11 months ago

    Thanks for speaking with us today cp3t3r5 

    I'm glad we have been able to assist and arrange a delivery for the hub.
    All information has been mentioned within our private chat.

    Let us know if you need anything else and we'll assist.

    Kind regards,
    Ilyas.

cp3t3r5's avatar
cp3t3r5
On our wavelength
11 months ago

Thanks for PMs and other helpful messages. My Hub 2 is old and I’m hopeful it can be replaced.

Ilyas_Y's avatar
Ilyas_Y
Forum Team
11 months ago

Thanks for speaking with us today cp3t3r5 on the VM forums. 👋🏼

I'm glad we have been able to assist and get the hub replaced for you with a newer one.
Let us know how it goes when the hub arrives.

Reach out to us for any other queries and we'll assist wherever and however we can.

Kind regards,
Ilyas.