Forum Discussion

cp3t3r5's avatar
cp3t3r5
On our wavelength
12 months ago
Solved

New Hub required

Hi, I'm on the M250 Broadband package, but my hub is a Hub 2. My broadband download speed is capped at 100Mbps. Please help arrange a replacement Hub. Thank you.
  • Ilyas_Y's avatar
    Ilyas_Y
    12 months ago

    Thanks for speaking with us today cp3t3r5 

    I'm glad we have been able to assist and arrange a delivery for the hub.
    All information has been mentioned within our private chat.

    Let us know if you need anything else and we'll assist.

    Kind regards,
    Ilyas.

cp3t3r5's avatar
cp3t3r5
On our wavelength
12 months ago

Thanks for PMs and other helpful messages. My Hub 2 is old and I’m hopeful it can be replaced.

Kath_P's avatar
Kath_P
Forum Team
12 months ago

Hi cp3t3r5, 

Thanks for coming back to us on this one. With it being a Hub 2, we can certainly get a replacement sent out for you. I can see that you're in a private message with my colleague and they will come back to you as soon as they can. 

Many thanks,