Not able to register
Not able to register my virgin media app, says have trouble registering my password. I’ve cleared browsers and also tried devices. I’ve done everything and it won’t register please can you help
My Virgin Media App
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Forum Posts
Resolved! I Can Only Add my email address to my virgin media account and can get no further.
I can't get past adding my email address to my virgin media account. After that its just a constant loop of not being able to get any further than my email address, I can't get a password added because it thinks i need to reset my password but I don'...
Re: verification email not received
I am having the same issue
Virgin doesn't recognise my account
Hello Been trying to log in to my virgin media account but the site is telling me I don't exist on their files. I'm a new customer who has set up broadband that is operating fine, however, I want to be able to manage my profile. I've already given th...
Switch My Virgin Media app to new account after move
Moved house yesterday with new installation set for today. Last service was disconnected yesterday. I was given a new account number for the new address, but I can't register this morning for my new account on the app using my new number to track in...
Area code
Hi just got virgin and says I need an area code to log in.never got one,looked online and says area code I need is 19 but when I go on the app 19 isn't there.My postcode is m34 3hh Thanks Matt
Hello I accidentally deleted my direct debit and need help setting it up asap money was supposed to come
Help me please set my direct debit backup for virgin it was deleted on my bank.
New account number, register old email address
I've moved house and been provided with a new virgin media account number. I want to register the new account with my existing email address. Is this possible?
Resolved! Wrong account number
HelloI have recently purchased Virgin Media Broadband but attempts to log in to my account give me my fathers account and account number without any way to access my account or plan.
Virgin online still showing old address after moving
As the title. I moved a month ago, got told it would be updated and moved over but it hasn't, I need them merged. Seen staff on other threads pop over a PM to get it sorted, could you do the same for me please? Thank you
