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Downloading the My Virgin Media app We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in usin...
Getting Started: Signing-in We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in using your V...
Bills & Payment with the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then...
Service Status on the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. You can even check the network's service status if the internet goes d...
I made an appointment on the app yesterday; I’m just wondering why it’s still not showing? Does that mean my appointment isn’t confirmed? Thanks x
Since the start of the football season I have been experiencing intermittent problems with the sound and pictures on channel 503. Tonight it is bad enough that I decided to use the app to run a test but I don't know what the results of the test are a...
I recently signed up to Virgin Broadband and I'm trying to log into my account on the MyVirgin app and on Chrome but I can't.When I try my password isn't recognised, when I try to change my password my email then isn't recognised. Then when I go to f...
I am trying to view bills etc and I can't because the account number is one digit different to the one my actual account is with.I've tried ringing every virgin media number i can find and can't even speak to a human being.. What do I do to get this ...
Hi, we never got the welcome email when we got the virgin media package set up, is it possible for us to get the code via a letter from Virgin media or no? Please help we really need to sort out the WiFi.
It’s saying email not recognised when I try to login in but it’s the email my bill is sent to
I have just rejoined Virgin Media after leaving because of mis selling without even getting connected. I thought I would give them a second chance. I have been given a new account and can't sign in. I was told by customer care that I had to be connec...
Any advice would be great, recently joined virgin for broadband. I have text messages saying register account, I have downloaded the app..etc but everytime I go to register nothing happens. I put in my email address I used to set up account but the s...
Not able to register my virgin media app, says have trouble registering my password. I’ve cleared browsers and also tried devices. I’ve done everything and it won’t register please can you help
I can't get past adding my email address to my virgin media account. After that its just a constant loop of not being able to get any further than my email address, I can't get a password added because it thinks i need to reset my password but I don'...
