HiMy (wife's) secondary account has become locked for some reason. All VM-suggested attempts to reset this fail. The primary account is working fine. Both accts are '@blueyonder.co.uk'. Could someone help please?Probably nothing to do with it, but my...
Hello, I recently moved homes and was offered a new broadband deal which I accepted. During this process a new account was created as I received a new account number, however the same email was used.When I login using my email it displays the old acc...
Hi, I have recently set up a new account with virgin after moving house now the app is Still showing my old account number.
anyone know how I speak to someone please. I paid £200 bill 2 days ago it has not registered and I’ve had a txt my services will be cut off. I can’t speak to anyone and it is asking for me to pay again!!
I have recently rejoined Virgin Media but can’t gain access to my Virgin media app and Virgin go because my email says disconnected! I’ve tried phoning numerous times to sort this but get passed from pillow to post with foreign call centres am gettin...
how can i pay a bill, online, everytime i try to login it asks for password, and everytime it does not accept it, so have to put new one in everytime i sign in, running out of passwords now,try to pay by mobile phone app when i go to pay it asks me t...
Hi I cancelled my contract as it was at an end I rung up retentions without much success BUT I don't usually go onto my account online but I did and the offer was way better than retentions just by upgrading my broadband can this be trusted
HiNo matter what password I try to use when resetting my password to access the app, I get the error message 'requirements not met'.I have tried numerous passwords that all meet the specified criteria but just aren't being accepted by the system.Than...
Have tried several times to change my password but always says that I haven’t met requirements even though i have tried multiple attempts within the guidelines. Need access to my account so would like this sorted. Please can a human help me, and chan...
Hello I wanted to know why my virgin media bill has increased when my price should be the same until dec 2023. Happy to discuss and send my details to get this sorted.Thank you
