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Downloading the My Virgin Media app We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in usin...
Getting Started: Signing-in We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in using your V...
Bills & Payment with the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then...
Service Status on the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. You can even check the network's service status if the internet goes d...
OK, so have the 'my virgin media' app installed on my new phone (Nokia X105G) and am unable to access my email from the app??On my old phone, using an earlier version of the app, was able to select email from the screen. Now, no longer available, so ...
Hey,My bills due middle of each month so for august I paid it on the 1st as I had the money and didn’t want to break into it, the bill payment hasn’t registered and it’s saying I’m over due and it needs paying. I’ve rang up support they’ve confirmed ...
I’ve spend over 3 hours on the phone to virgin media over the last 7 days trying to find someone who can help me set up my account with virgin. Everytime I select a password it won’t let me in. I’ve spoke to 3 technical support people who promise to ...
Good Morning,I am trying to register in virgin media, but I am not receiving the verification email, could anyone help please? Thanks
I moved house in July 2022 and have moved again since then. Since the initial move I have been unable to access my account online. I can’t register for a new one with my current details. I’ve tried with different email addresses. I’ve made numerous c...
I too am having exactly the same problem, and given that people have been posting about this for over a year it's clear that the issue isn't being taken seriously. I'm trying to reset my password and, no matter what combination of characters are ente...
Hi all,Odd one that hopefully is more a bug than the alternative.I've been with Virgin Media since April and logged into my My Virgin Media app a few times to review bills and such. This has always worked smoothly even if my billing reflected incorre...
I got an email with pre contract summary and information but I never asked to renew, I just looked if there are any deals but after I looked I got an email with the pre contract although I never signed up for anything, I already discussed with virgin...
When trying to register for My Virgin Media, I cannot get past the create a password stage. I get the error "Sorry, there was a problem registering that password. Please choose a different one."I have tried different browsers and deivces, and tried c...
I have been trying to reset my password on my VM account. Every time I try, I am getting a message saying I cannot reset it online at the moment as I don't have additional details set up on my account.I cannot believe I need to ring someone regardin...
