Hey there, Calling members of the community – here’s your chance to join our exclusive team of beta testers at the VM App Lab離which we’re launching to test and improve our latest apps. Interested? Head over here to sign up and for more information....
Downloading the My Virgin Media app We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in usin...
Getting Started: Signing-in We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in using your V...
Bills & Payment with the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then...
Service Status on the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. You can even check the network's service status if the internet goes d...
Hi there,I received an email saying my contract was ending in September and offering me 20% off to stay with Virgin 26 pound a mouth . The email said it was the ‘same great package, even better price’.We renewed by clicking the link in the email only...
is virgin media having issues with there my virgin media app and my virgin media connect app as i can't run a test on my wifi and i can't retrieve my bill details on my virgin media app
I have been online as a new customer for a week now. I keep trying to register and all i get is this message..Sorry, there was a problem registering that password. Please choose a different one.I have tried all different platforms and passwords. I ha...
Hi, we moved house at the end of November . The new account was created for me for when moving to new house. My virgin media app is accessed through my primary email but it’s still linked to the old account which is now inactive. There appears to be ...
Why does the MyVirginMedia app still say "We're setting things up" when my service has been active since 12th August? I thought once I'd paid my first bill this would resolve but I'm still getting the same message when trying to use the app. Conseque...
I'm trying to register for a new Virgin Media account. When I choose a password it says "You can't use that password. Please choose another." with no indication of what is wrong with it. I've tried many different ones all satisfying the requested cri...
Hi, when I log in to my virgin account it shows my old account at my old address. The same email is on both accounts but I can’t get into my new account to change anything
If i click on Broadband, TV, Phone or O2 Sim then i get "Oops, something has gone wrong.,"
HiMy (wife's) secondary account has become locked for some reason. All VM-suggested attempts to reset this fail. The primary account is working fine. Both accts are '@blueyonder.co.uk'. Could someone help please?Probably nothing to do with it, but my...
Hello, I recently moved homes and was offered a new broadband deal which I accepted. During this process a new account was created as I received a new account number, however the same email was used.When I login using my email it displays the old acc...
