Hello, I am having the same problem. I closed my old account on the 26th of January and and set up a new account on the 27th of January. I got my system up running and it is all working, but when I sign in VM App, TV Go etc. It is connecting to the o...
Hi,I am having exactly the same problem as above. I recently moved house where my old account was deactivated and I was given a new account. This is all under the same email address, but I can no longer log onto VM connect as it says my account is in...
I am now experiencing this problem, I am unable to access my emails via my iPhone I receive the message do I want to download appsuite but as I have had my emails hacked I am unwilling to chance doing this. I can access my emails via my iPad & MacBoo...
Hi,I've been trying to register for My Virgin Media having just became a new customer everytime I try to log in it says my email hasn’t been verified I have on multiple days pressed the button for another verification email to be sent but I've not ha...
I'm trying to register an account, but I get the message:Oops, we've ran into a problem. Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)I've tried again, refreshed browser cache, deleted cookies, and tried mul...
Where can I find on line details of my current contract terms and conditions including prices
Hi I also have the exact same issue as described by Roryclark1992. Its incredibly frustrating. Can the two accounts be linked in some way ? so I can use the login I currently have and just select which account ? I really must resolve this so that I...
I've been trying to reset my password to log into my Virgin Media Account and keep geeting the same response "Oops, we've ran into a problem. Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)"I've cleared my ...
Just changed my deal and now my virgin media app says unable to retrieve details, tried everything including calling customer service
I ordered a virgin media broadband pack.however I can’t set up my virgin media account as I haven’t received a welcome email I have tried to contact via live chat and they can’t seem to find my account. I haven’t set up the broadband yet as I don’t h...
