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Hi. does anyone know the area reference number for ch41 8jf?
Hello,My virgin media app is showing disconnected and the old address is connected still. I have internet at our new place after a successful moving home transfer. But i can't see any of my new information in the account
I emailed Virgin Media with the poa document that is required for me and my daughter to manage my husbands account on his behalf (he is currently in a care home) around two weeks ago. I have had no response to this since, but this morning I got a st...
Hi, Since signing up to Virgin, I can't access anything in the virgin media app, when I click billing, then make a payment it says I owe £0, when I click anything else it just takes me back to the home page, my direct debit wasn't taked this month, I...
I moved house a last month which involved moving my Virgin Media broadband service from one flat to another. However, when I log into MyVirginMedia (app or website) only the old, closed, account is shown. Navigating to the 'Manage account' page resul...
What a rubbish company I phoned to get help , I couldn't understand the operator and he hung up, I have autism and and I explained I couldn't understand his accent and he hung up what can I do I still need help
Hi, The past couple of days I keep getting this error message. I have a bill that I need to pay but I can't seem to access the bill, it is also not showing that I have broadband on the icons at the top. When I log in on the website it is just giving ...
So not too long ago I have moved house, when i did I was given a new account number but it still has the same email address. Whenever I try to sign in to my account on virgin media I keep seeing my old account which has been made inactive and it is n...
Hi, I recently moved house and got a new account number, my virgin media app is still connected to my old account number, and I can’t update it to the new one.
I have tried to set up MyVirginMedia account, but have been unsuccessful so far. It says there is an account under my email address and when I reset my password it says I can’t do that and need to contact customer service, it also says I don’t have a...
