My Virgin Media App
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Come test our latest apps - join us at the VM App Lab🧪

Hey there, Calling members of the community – here’s your chance to join our exclusive team of beta testers at the VM App Lab離which we’re launching to test and improve our latest apps.  Interested? Head over here to sign up and for more information....

Kei_M by Community Manager
  • 0 replies
  • 3 kudos

Cannot register for

Hi, It will not let me register for myvirgin media. It says issues with password but i have tried all variations that meet their requirements. I think others have had this issue. Any helps please. 

Dm98 by Joining in
  • 1 replies
  • 0 kudos

Remove devices from Virgin Media Store

Hi, hope you are well.I've been trying to access my virgin media store but I can't as it's says I have the maximum 5 devices registered. I don't have access to any of the devices anymore so it asked me to contact customer services to remove the devic...

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mj_1985 by Tuning in
  • 5 replies
  • 0 kudos

account transfer

I have recently moved house where I had a verging media package, I have now cancelled that package and am on a new one, however when I go to sign into my account it is still linked to my old account saying I disconnected, tried to speak to someone at...


Homeworks added without consent, did not ask for it, and don't want it. Please remove from my packge.

danforth by Joining in
  • 1 replies
  • 0 kudos

Old Account Details in app

I closed my old account, moved house and now have a new account/area code but the app only shows my old account details. How can I get the app to reflect my current account details?

karen171 by Joining in
  • 3 replies
  • 0 kudos

Made appointment on app

I made an appointment on the app yesterday; I’m just wondering why it’s still not showing? Does that mean my appointment isn’t confirmed?  Thanks  x

TV and App

Since the start of the football season I have been experiencing intermittent problems with the sound and pictures on channel 503. Tonight it is bad enough that I decided to use the app to run a test but I don't know what the results of the test are a...