I tried to set up my virgin media account, I got the verify email, after I clicked the link in the email, it pops up my link invalid, ask me to set up my account again. I tried & got the verify email again, but still link invalid, cannot get through ...
On 21st February 2024 I was looking to renew my contract with Virgin Media and found a handy Contract Renewal Offer button in my customer account. I clicked on that and was offered £83/month renewal price. I then called Virgin Media to check if there...
Been trying to get into my online account, received an text message saying the email address we have no longer exists, is there an easy way to sort this on line tried various different ways to access our account so I can make some changes, the though...
I recently got a new router with Virgin Media but I previously had a VM account with my phone contract. I tried to log in to VM Connect so I can check on my router status but obviously I couldn't remember the password from so so long ago.Here's the s...
Hello, I accidently entered the incorrect email address when signing up to My Virgin Media account, and therefore can't verify it. Can anyone help please? Thanks
How do I get virgin media to send the email I should have received when I joined. Have tried phoning but have not got any where. With out this I’m unable to use virgin to its full potential. I must say I’m not impressed so far with Virgin and thinkin...
I have been online as a new customer for a week now. I keep trying to register and all i get is this message..Sorry, there was a problem registering that password. Please choose a different one.I have tried all different platforms and passwords. I ha...
I moved two months ago and have a new account number, but the VM app and the online page are still showing my old account details. Have had numerous unproductive calls with VM. Please can someone help? i was also told I would have a landline which is...
My email address is linked to my old account. I’m trying to put my new order on and it’s not accepting it. Can someone tell me how to go about deleting old acct and having my new order on there.
Hi. This is also what’s happened to me. Please can you help?
