Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent Discussions£50 Just Eat voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Not received Contract confirmation after signing up I recently joined Virgin media broadband and i have not received any contract confirmation stating what i am in contract for. I wanted to log in online so I can see what’s my billing for this month b...Upgrade Hi I have a weird problem , i was paying £36 a month for M250 Fibre Broadband , I took the offer to upgrade to M500 for a extra £6 a month , the order went through, but there now charging me £42 for...No record of O2 VOLT SIM orders? I ordered a Black Friday deal for an Unlimited VOLT SIM through VM on 11/11/2025 and received an order confirmation (CH2124244900). Since then, I have received no correspondence from either VM or O2....Unable To Access Account Settings Or Service Status Hi, I recently signed up for Virgin Media broadband and activated it on Friday 31st October. Account Settings I registered for "My Virgin Media" and can log in, however, when I click on "Account s...TNT Sports not activated Two days ago I ordered the upgrade to TNT Sports via the Black Friday offer. I've recevived an email confirming the order but it still has to be activated. Tried to call customer services but that on...Request to Cancel Virgin Media Services Due to Relocation Hello, I need urgent help with cancelling my Virgin Media services. My account is OUT OF CONTRACT, so I understand I can cancel with 30 days’ notice and without early termination fees. I alread...Virgin Media O2 ID - Cannot Access O2 Website anymore! I have an M4 Apple iMac using a Firefox browser and have linked my VM and O2 websites as instructed to access them both with a Virgin Media O2 ID operated by a passkey. I can now access my Virgin Me...SolvedCable Pull failed dates I am now up to Virgin's 7th attempt to provide me their service and 3 months in. Any suggestions on how I can escalate this?! Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...Solved
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