Hi allPosting here as no one with VM phone support seems to understand what I’m getting at. I cancelled my contract with 6/7 weeks notice. The final date of service was 10 May, which was also the last day of my 18 month package deal contract. All fin...
Whilst i got 360 sorted.....I asked for e billing to be put in place. I am still getting postal bills ...why they said it had been done ...2 months ago and more........
I entered into a new deal on 24th Apr 2024 via retentions. I can see the new contract on "My virgin media" and the start date is effective of 24th April 2024. However a bill also generated on 24th April against the old contract for the May to June pe...
Hi, my contract was due to end in April - so in March I took up the online offer of a new one, but despite getting an email with a contract I still kept getting invites to renew and notifications that my contract would soon expire. This week, after ...
Yodel have had my return kit since 1st May and you keep sending me emails and texts saying you will be charging me. Take it up with your supplier who have probably thrown it over a hedge or something. Don’t even think about charging me.
I cannot believe there are members of Virgin Media conning people into taking the volt package & our monthly payment has doubled! please I need to cancel my volt subscription right away
I did an account transfer recently after my mom passed away and need help with my bill as I want to reduce it but I'm getting no help from customer support and my complaints keep being closed without a response to them.Ultimate Volt bundle £130.50 Li...
I renewed my contract and when i rang to ask about it was told because my tv box was old and my remote was falling apart think its over 10 yrs old that i would get new upgrade for fast speed and replacement. But when i ordered online i recieved just ...
Hello,My complaint has been closed without my acceptance of a resolution, and I can't find any way to request this is re-opened. The complaint ref is C-2703241511. I received a phone call from Virgin the day after my broadband finally went live, they...
Got the email today saying my latest bill was ready. Click on the link in that email "View this bill" and it just takes me to https://my.virginmedia.com/ebill/view which is a blank page.Log into my account, click on "Show your bill", just takes me to...
