My virgin brown box is on my downstairs neighbours wall since 2018 and now she wants it removed. Can the brown box be put anywhere else. I live in a Maisonette. Other virgin users along my road in the same buildings as me also have the box on there n...
Hello, when will I get my account number please. My new broadband has been up and running for a few days but I can't register on My Virgin Media because I haven't had notification of my account number. [MOD EDIT: Subject title changed for clarity]
Hi,I'm trying to update my Direct Debit details, but when I click on the button it goes to an Oops error page.It does this on multiple devices and numerous browsers, so I suspect there must be a configuration error on my account.Trying to change it v...
HiI signed up for a broadband/TV self installation package 4 days ago and received my confirmation email immediately with an order number. I still haven't received a date for delivery of my box etc. and when I try to track it I have to set up an acco...
Hi thereI joined TV and Broadband and didn't receive confirmation email with customer number. Can't access app, and TV and hub are not working. Very strange start to a subscription I've just joined...Help please ThanksSean
This has had me demented. And the customer service has been nothing but misdirection and outright lies. Wasted hours on this issue, and have been recording said lies.I do not have a netflix account. I noticed I was being charged for a netflix subscri...
I received an email to say my contract is ending and I need to renew. But my current contract doesn't end until December 13th 2024. I then received an email with a new contract which is more than I pay now and a TV package upgrade that I don't wont. ...
Quite simple, can't get into any account setting without having this so I can't reprint off old VM receipts with the area code. This seems to be the only way to find this information out. Thanks for any help.
Hi, i only yesterday got around to resetting my Mail password to discover several emails telling me about Netflix being added to my account and to "click here" to register. When i clicked, the link said there was a problem.Reading thru more emails, i...
I ordered a booster pod in November 2023 that Yodel calimed got delivered to my neighbours. However, when I went to collect, my neighbours said they didn't receive anything. A week later, Virgin sent out another one which Yodel claimed got delivered ...
