Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent Discussions£50 justeats voucher reward Hello, I am in the same situation now.I just opened the link to claim the voucher but it says 'Sorry, this event is full.' There was no mention on the email about the deadline to clai the voucher or...Historical Debt - Unable to change address I am trying to update my address for an old Virgin Mobile Account that is currently being managed by a Debt Management company on my behalf. However, I cannot get through to anyone at Virgin on live...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Netflix I received an email from VM informing me that my Netflix account was being suspended. Netflix is included in my package. Have made phone calls and completed a complaint form. I have been told my que...Contract renewal not showing online order numer received Hi, I took out an early renewal offer via the website for a new 24 month contract on Friday 10th October. I got emailed the two pre-contract documents and accepted. I then got an email with an order...VM O2 App- Still Unable to Register Here is a simple question. How do I register for the new Virgin Media O2 app if I am no longer able to access the email address that I used with the old Virgin app? (Because of this, I am unable ...Notifications No longer receiving notifications of discussions posted on here. Any clues?! Haven't consciously made any changes. Frustrations returning equipment I have encountered numerous frustrations trying to return equipment to Virgin Media: An email informed me of the process and that a returns pack would be delivered to my address. The email stated, "Y...Can’t enter a “valid” email address on sign in When I try to sign in to my Virgin Media account with my email address I get an error message saying, “Please enter a valid email address”. If I use the “Forgot your email address” tool then the ema...SolvedFee for change of ownership after bereavement. I'm hoping someone will be able to help me. I've recently taken over my mothers account after she passed away. I filled out a bereavement form online and all seemed quite straight forward to change o...
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