Managing Your Account - Cable - Page 93

Ebilling

I am struggling to get ebilling onto my account. Tried everything,! Still being charged for paper bills g. Please can someone help me???Kind regardsDavid Tranter

Unable to Register to MyVirginMedia

Hi, so when I first ordered my broadband (in September), I made a mistake in my email address while registering. I called Virgin Media and the problem was rectified as they corrected my email. However, I assume that they corrected it after the welcom...

Resolved! Final Bill!?

Hi,I gave notice of cancellation to VirginMedia on 26th April. My services are due to stop on the 26th May.Before I log a formal complaint can someone tell me why Virginmedia have just sent me a bill for £107 covering the period 30 May to 29 June ple...

Cheque Received

Recently moved home and closed my broadband account, have now received an unexpected cheque for £141 attached to a letter, unsure whether it looks entirely legit, however what would someone gain from sending a cheque?!I understood my account was a ni...

NO HISENSE FREE TV RECEIVED

Hi,I took out a new contract with the free hisense tv. Received an email stating my contract comes with a free gift and to expect it within 42 days of activation. It's been double that and no free gift or any communication regarding a delay.This is ...

21 random On Demand charges.

Between 7th October up until the 17th October I have been charged for 21 on demand purchases all consisting of £6.99 and £7.49 charges. I have not made these purchases and my STB is showing no purchases. I have contacted live chat and they are unable...

Resolved! Contract Renewal Frustration

Contract Renewal was due 13 Oct. Renewed online on 09 Oct and received email. Received further email on 21 Oct thanking me for making changes and confirming the new discounted monthly payment. Since had the standard monthly billing email with a non-d...

Nintendo Switch free gift stuck in limbo

Hi,Signed up to Virgin on 3rd August, installed 31 August, free gift dispatched 19th September, DHL notification received with a "we'll let you know when it's out for delivery". THEN NOTHING. DHL say it has not reached my local depot Virgin said give...

More contract renewal frustration

Similar to other posts on here I renewed my contract online.. clicking the "Grab your deal" button... I've had the contractual documents through... followed by an email to ask me to call the sales teamWe'd like to talk to you to as it appears that so...

Add TNT Sports to my package

I tried on Virgin TV (it said there was a glitch). I tried on online (my virgin media) and it said there was a glitch. I tried the chat function but not was not able to help me and WhatsApp contact did not work. Can someone please help me? I just wan...

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