Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent Discussions"There is an outstanding balance on your account...." The fiasco strikes again! ! A few months back Virgin Media managed to annoy many customers by falsely emailing about "outstanding balances". Looks like the cockup has occurred again. My direct debit is usually taken on 29th o...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Being evicted and still being charged termination fee We’ve been served a section 21 eviction notice and have to leave at short notice. Seems like a reasonable reason to terminate our internet contract and yet we are being asked to pay £315, which is ri...Unable to log in to Virgin Media account I can't log in to my Virgin Media 02 account on my laptop. I get getting sent back to the Sign up / Register screen. Can someone advise please Thank you. contract renewal Anyone manage to get a sensible renewal offer in the 30 days prior to contract end that anywhere matched the "new" customer ones. customer for 20plus years and have just had a 5 month early renew n...Switched From Sky But Still Charged For Both When I switched from Sky in The summer I was told Virgin would inform SKY of my change of broadband but I had to tell them myself about the change of TV. I have just had a call from SKY saying they ...Closed my account but virgin not available at my new address Hi, I have recently moved house and wanted to take virgin with me, but this isn't possible. So, I have closed my account Oct 10th and had to send proof of my new address to have the early cancellat...Didn't Recieve Registration Email Hey, I joined Virgin Broadband a few weeks ago and I never received a registration / confirmation email. So I have no idea how to register my account because I don't have any bills with an account ...The service from VirginMedia is getting worse by the day I am having severe problems with VirginMedia. The service from VirginMedia is getting worse by the day, and now an issue or problem arising that could be corrected or answered in a few seconds now ta...Signed up to a new VM package but it's not showing on the app My current package ends in November so I signed up for a new package on 7 October. I have received the contract, but no indication of when it will actually start. I'm getting reminders from VM by e...
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