Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent Discussions£50 Just Eat voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Cancelled appt can anyone help us. we have not been able to watch any virgin tv since 28/12/2025. Our router needs replacing and a engineer was coming out today 02/01/2026 between 4 and 7 pm. For some reason it wa...NETFLIX ACTIVATION HI, I have Netflix as part of my package but I haven’t received an activation email. I have phoned Virgin SO MANY TIMES, it was difficult to get to an actual person, and so many times was promised...SolvedOne touch switch issue Hello, the last day of my contract with Virgin media was 7 December 2025. On 6 November I chatted with an agent and stated I don't want to continue it. They asked me if I will confirm the cancellatio...Equipment returned but being charged!!! Hi, looking for help. sent equipment back and have confirmation of delivery 23.12.25. now been charged and have had two sets of messages about charges being taken.. can someone look into this….? Locked out On 27th Dec my virgin Media account was locked out due supposed security reasons. Have spoken to the help desk on 4 occasions, initially promised it would be unlocked within 48 hours. That came went...Are Virgin abandoning Landlines? For a variety of historical reasons, I need a landline. I am an out-of-contract Virgin customer who has often complained about the quality of my landline but, despite engineer visits, moving me t...Hacked Netflix account Hi looking for any advice? I’d reported on 21/11/25 to VM that my Netflix account appeared to hacked, which has resulted in being unable to access any Netflix service. Does any body know how long ...SolvedArmed Forces Covenant Greetings, I recently chatted with customer service via the phone a few weeks back due to an overseas military move upcoming. After many back and forth I was only able to get early termination fees ...Are VM/O2 data mining? I recently purchased a new VM package (broadband getting installed in 2 days time), it included an O2 sim card in order for me to get the 500 Mb --> 1 Gbps download upgrade. My account in VM's websit...
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