Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNew 18-month contract but overcharged! On 24th June 2025 I entered into an 18-month broadband & TV contract at £43.22 per month. I have since been billed £77.18 three times. I have been overcharged by £101.88 (3 times £33.96).How do I get...No trace of engineer appointment - fire damage to external cable, no internet etc A fire next door yesterday melted my virgin cable to the property (and my neighbours above). I called Virgin to request the cable be replaced and explained it was melted by said fire. The customer se...Subscribing without password When I started with VM I went into the settings and selected PIN necessary for payments (presuming that anybody (wife) could not mistakenly sybscribe to something). I now discover that option does n...wth is going on Just renewed my contract with a lovely 50% increase and now I cannot access a goddamn thing, including no way to watch sky on any of the apps, see my 'new' contract at my virgin media or even reset m...SolvedNetflix upgrade I have an issue with Netflix. I want to upgrade from standard to premium but virgin media is apparently blocking it. I upgrade on my Netflix account and it reverts back to standard a few minutes late...Email verify Hi Are emails from [REMOVED]@virginmedia.com and [REMOVED]@virginmedia.co.uk both legitimate? I received the following email from the UK email address after signing up: Hi there, Thanks for...Account primary email is not know. To me Hi, I have been attempting to link my virginmedia account to the new virgin o2 id- on doing so it says it will request permission from an email (hotmail) and for me to type that email in full. This e...BPO I was a longstanding customer since the days of Telewest. More than happy with the service I received over that period. Circumstances change and I hadn't used my virgin broadband only account since 2...Virgin unable to add Netflix I renewed my contract last Friday, the new contract included Netflix with Ads, but for some reason I don't understand why, Virgin are unable add get Netflix working. I have called multiple times and ...503 error on linked virginO2 account Hi there, like many others I linked my virgin media and O2 accounts, and can now access neither. the login from the virgin media side stalled completely, and from the O2 side, it has my email, but ...Solved
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