Recent DiscussionsStruggling to reach support to book an engineer Someone's Gardner just cut my Internet cable in the garden so I have no Internet now, fix should be quick and easy just to install a connector on the cable. The automated support system just taking m...Installation Order Details Wrong? I called VM this morning and arranged for the installation of a V6 box running Tivo software as an additional TV box. I still need the old Tivo box with SCART connection at present. I recorded the ca...Started getting texts but no longer a customer Hello, I've seen this has happened to a few other people as well, but I have historically been a VM customer (not for a few years), and since leaving have periodically received texts from the same s...Account Sign-In Changes This morning I received the email below. Reading this are we going back to the old way of signing into our accounts? Out of contract- move to broadband only? I’m out of contract now. I’m looking at renewal but when I look at the packages they cost more than keeping the package I’m on and staying out of contract. I don’t have a landline anymore and I very...unable to log in to virgin media account Hi all I am trying numerous times to log in to my virgin media account to check a large bill from virgin media but have been unable to log in, my email address is the same one that i have been usi...Contract renewal Hi folks I am aware that this forum has plenty of people who have/are dissatisfied with Virgin Media for numerous reasons……I have had a few too. I have recontracting this afternoon and it wen...Email How does one create new email address in virgin media land and how do you mange the ones that have been previoulsy create please. I did have the power to do this but we have to login with a differen...Lied to by live chat I was cancelling the contract for my uni sharehouse. I was on the live chat to the support people and I asked if they could cancel at the earliest date when there would not be a disconnection fee. Th...Mis-sold package Advice Hi, Looking for some advice. My package with Virgin Media started a few days ago and it’s been a nightmare ever since. The sales agent who sold me the package offered me the Virgin 360 box along wi...
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