Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsHome move Hi there, I recently completed a home move and I took the router and cables with me, the engineer installed the correct box in the new address and hooked everything up. And I have had working broadba...Netflix subscription changed I have Netflix included in my package, I activated it and it gave me the option to upgrade to Premium for £6 extra per month as it was Standard subscription included in the package, so I opted for th...Removing Sky Sports Add On i called to remove Sky Sports. I was told my monthly cost would reduce to £53. Why am I only getting £12.63 off if I remove Sky Sports and Sky Sports HD. They are Addons. Password reset I have been trying for two weeks to reset my virgin media password and not receiving email either in regular or junk to reset and very frustrating need help,please SolvedI cant solve linked log in O2/VM account problem. I have read scores of posts on similar problems but none solves it for me. We are not new customers having been with VM for years with Volt. Our 2 mobiles were transferred to...Changing the account Email Address without access to that email Any help/suggestions please!!! 🙏 … Original email linked to the my virgin media was hacked & am now locked out of, so can’t log in & change that way as link will be sent to the email address that ha...What is a Virgin O2 I.d. and why do I need one? I am an old customer and my main email is firstname.lastname1@ntlworld.com I don't want to change my email addresses. Unable to link virgin media account to virgin media O2 ID account Brand new user, signed up to virgin media with my email account, tried to login online, was asked to create O2 ID - created it using the same email address, then was asked to map the two and getting ...VM ongoing issues I have now been waiting 6 weeks, yes 6 weeks for VM to sort out my account after it was hacked. I have raised 3 complaints and had 5 tickets opened with their IT department. I am still unable to logi...Account logon issues Hi Virgin Media team, I’m currently unable to log in to my Virgin Media account. When I try, I receive an error message asking me to contact support and provide the reference IDF-12B. I’ve tried cl...
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