Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsTrying to send emails go straight to "Queded" I have a Motorola phone and recently it started giving me problems.I am unable to send emails FROM my "ntlworld" address. I am however still able to RECEIVE emails to that address. I have checked and...Moving home with no mortgage On Virgin Media’s help pages, it states that if you are moving home to a house that is not covered by Virgin, that you can leave early without paying an early exit fee. That’s not the issue here, as ...VM New Customer TV Bundles As of this morning, TV bundles now have the HUB5 and come with a Flex box not TV360 (for those HFC and RFoG areas of VM, the majority). The product bundle web pages do not indicate it will be a Flex...Linking accounts. Out of the blue despite being a Virgin Media customer since 2011 Upon trying to log into my email as normal I was presented with the VM/O2 Log in screen without prior notification and no knowledge th...Can’t log in to myvirgin Go to login to my virgin media account, enter email, and it says “ “Sorry, something went wrong Please go back and try again. Try Again” click the try again button and it takes me back to the ...Final Contract Promo Discount Ending Earlier Than Agreed Pre-Contract Hi, I have signed a new 24-month contract where a promotional discount is applied for the full term as agreed in the pre-contract. However, when the final online contract has been made available the...Online Account problem. I'm having problems when I log on to my online account, specifically the "marketing and contact" section. The box where you tick you are happy to be contacted (" Sounds good! Keep me up to date") k...Problem logging in I tried to log in but they ask about my virgin media id and I have no idea what that is. Also I ordered the broadband and everything worked well but now I don't know how to log in , how to pay for ne...Can't log into Virgin Media Just tried to login to VM but am getting this: I have used my pc before to login. Any ideas what might be the problem? Moved house, put on a new contract despite no changes and not requesting it? Looking for some guidance from others. I was on an 18-month contract with VM due to end on the 26th December 2025, but I recently moved home (within the same area reference), so I requested a move t...
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