Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsVM O2 App- Still Unable to Register Here is a simple question. How do I register for the new Virgin Media O2 app if I am no longer able to access the email address that I used with the old Virgin app? (Because of this, I am unable ...Can’t enter a “valid” email address on sign in When I try to sign in to my Virgin Media account with my email address I get an error message saying, “Please enter a valid email address”. If I use the “Forgot your email address” tool then the ema...SolvedFee for change of ownership after bereavement. I'm hoping someone will be able to help me. I've recently taken over my mothers account after she passed away. I filled out a bereavement form online and all seemed quite straight forward to change o...No access to my account Ever since virgin started asking us to use 3rd party emails I have been unable to access my primary account. Obviously I did something wrong at the time but now I can only access my secondary account...Unexpected new contract when moving home Hello all, I'd really appreciate some help (and some hope) with a contact issue. We've been Virgin Media customers for 5+ years and we've been happy with the quality of our M50 Fibre Broadband deal ...SolvedEbilling Help I recently took over a virgin media package from a deceased family member. All the previous bills were sent via email (ebilling). Just received the first bill via the post and it includes a charge fo...Contract renewal not showing online order numer received Hi, I took out an early renewal offer via the website for a new 24 month contract on Friday 10th October. I got emailed the two pre-contract documents and accepted. I then got an email with an order...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Frustrations returning equipment I have encountered numerous frustrations trying to return equipment to Virgin Media: An email informed me of the process and that a returns pack would be delivered to my address. The email stated, "Y...Account Issues Hello. I recently joined Virgin. I never received an account number and my router was meant to be delivered 11 days ago. Support is unable to find my account, however sales were able to find it an...
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