Managing Your Account - Cable - Page 723

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

Another bill after cancelling service

I cancelled my Broadband and Phone service after my initial discounted period and before my next bill….and they have hit me with another bill… totally unhappy…

Area reference code

Hi all, having trouble signing in to my VM app just wondering what my area reference code is, I'm in Druids Heath Birmingham Thanks in advance

What is the address to send written cancellations to?

Great thread, I also sent notice of my cancellation to the old address shown in the contract 2 months before moving house to an area with no Virgin broadband service. So far trying to rectify it: 2x 1 hour calls - both unsuccessful4x SMS sessions - a...

Amazon vouchers

I signed up 3 months ago and havent received my vouchers yet.

Re: Useless inept service.

@goslowhas made some excellent points regarding the compensation & credit schemes, but you have posted this in the general chatter forum which is fine - but not often frequented by staff. I'll move this to the account section so as the staff may pick...

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

Forum Posts

MyVM online account registration (multiple issues)

Another bill after cancelling service

Area reference code

What is the address to send written cancellations to?

Amazon vouchers

Re: Useless inept service.

Red light on hub

Wrong Contract shown in My Virgin Media Account

Thinking of Leaving

Changing account email address

Ebilling Problem Registering on both app and brows...