Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsContacting customer service I am tearing my hair out trying to contact Virgin to arrange an engineer to simply move my router downstairs from the bedroom to the living room. I don't have a VM landline and the options on WhatsAp...Contract renewal..... same old battle.... I am discussing my contract renewal and the offer is much higher price or much lower package for a small higher price. I have advised I want to cancel on the chat customer service guy. Now I expect...Contact Us... Is there any way in which I CAN contact Virgin media? Live Chat is not working! No Phone numbers available... Activate free netflix Not sure if this should be in here but not sure where else to post. I took out a package that came bundled with free netflix but can't find where to activate this. Any help would be appreciated! SolvedSwap 360 boxes to streaming I renewed my contract a couple of months ago and was hoping to change my main 360 box and second mini box to streaming boxes, but was told I couldn’t if I wanted to get the best deal. Is it still not...Can't access account settings I had my service installed yesterday and everything works fine except I can’t access Account Settings. The page won’t load and shows: “Oops, looks like something's gone wrong on our side. Please try ...Renewal problems Despite having received an acceptable renewal quote, plus a separate amount to include TNT Sports, the staff at Virgin Media, by both phone and webchat, will not proceed with renewal at the quoted am...Another Contract renewal problem! Original contract was due to expire at the end of October 2025, cost would be £123.12/month but I arranged as I thought a new contract online of £95.62/month in September 2025. On 18th September 202...Missing £50 Just Eat Voucher I signed up for the Virgin Media student deal in September and was promised a £50 JustEat voucher. It is now January and I have still not heard back regarding this. I have checked my spam/junk folder...VAT receipts? I need VAT receipts for my Virgin Media invoices but there doesn't seem to be the functionality in the Billing section of my account to obtain these. I would be grateful for assistance. With than...Solved
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