Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsIs the sales guy that knocked on my door legit? A very nice sales guy knocked on my door. He had a Virgin jacket on and a tablet and shared that Virgin have recently updated the service in the area and was discussing switching to VM. Seemed too go...Change banking details I would like to change my banking details however I still have issues with my online account. Is there another way I could change my bank details? Ken Green Renewal of contract Our contract was due for renewal, but the new price is far too expensive, we are now due to leave in a couple of days. Previously we have always received a better deal but it would appear not to be t...£5 charge for 360 box? I just noticed in my package in my app it says extra services - £5 a month for 360 box. I only have the one main box no additional ones. Confused! Account sign in hi I want to set up a direct debit but can’t sign in to my account because it’s registered to an email address I don’t have access to SolvedUnable to activate Netflix I’ve recently switched from Sky to Virgin Media and my package includes Netflix. I already had a Netflix account through Sky and was hoping to link this account to my VM account. I have had no acti...Secondary email account locked Hello, I got some invaluable help in this forum about 4 years ago so I am hoping that a VM agent will see my post as I am at the end of my tether! One of my secondary email account got locked on 9th...Difficulty contacting VM to confirm installation date Hi, just taken out VM broadband and have scheduled an engineer, however I realised that I had selected the wrong date and subsequently re-scheduled. Today I received the contract which shows the or...Have I been scammed? I have purchased a bundle which includes a Hisense smart TV as an incentive (have to say it was a big reason why I opted for Virgin Media in the first place), but there is absolutely no sign of the T...New contract déjà vu Hi forum team, Renewed my contract Friday 10th October through an offer in My Virgin Media account, received the emails but nothing has happened yet and nothing in my orders. I know it hasn't been 1...Solved
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