Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent Discussionsarea reference code Don't have my area reference code to link my Virgin media account. Netflix - cannot connect Hello just upgrade VM with netflix cannot connect Thanks jasia [Mod - title edited for clarity] A Decision from the Ombudsman So after months and months from the introduction of the shambolic VM/O2 login which locked me totally out of my account settings for nearly twelve weeks, the Ombudsman has upheld my case, awarding a...Disconnected Early and Massive Billing Increase with Home Move I arranged a home move with the service/connection due on 29 December 2025, but today (28 December 2025) my broadband has already been disconnected, leaving me without internet to organise the remain...Won’t extend my contract extend by 1-2 weeks I have been a VM broadband customer having joined last January as I got a good deal with Volt on my 2 long term O2 phone contract. A year down the line I’m having to leave VM as I have had lots of is...Can't log into account Same situation - How do i fix this? Cant login as it logs me into my old account - Same email, 2 accounts.... [Mod - post was split to own thread and title added] I'm stuck in a verification loop Hi everyone I am stuck in a verification loop while trying to connect VM and O2 accounts. Keeps coming up with an old phone number for the OTP. Please help . No Disney+ Activation Link Received Hi, I recently signed up for Virgin Media broadband, and when doing so I selected Netflix and Disney+. I activated my Virgin Media services on Friday 31st October, and received a text and email abo...Thought I posted this already Why are virgin /o2 no longer being covered by the ombudsman scheme? I say that as I got a voicemail message on the the ombudsman page saying not covered after 1st January. customer service remains ...Broadband bill overcharge Hi, My 18 month broadband deal ended in November and before it did I changed to the monthly social tariff. Now I am being charged nearly 3 x more than I should be and I cannot get hold of an agen...
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