Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsDementia Care Home cancellation difficulty Hi Why is this company such a disgrace to deal with? My father is moving into a Dementia Care Home tomorrow, and I live chatted to cancel his account and his services. They asked for his 'password',...Login to VM account I have a VM account which I cannot access. I have a O2 account linked to my Googlemail email address. When I go to access VM account I get the 'link to your VMO2 account. I go through the process...£5 charge on bill for V6 Tivo I've just looked at my renew options as my contract is coming to an end and happened to review my latest bill as the renew option was cheaper and I noticed I'm getting charged £5 a month for my V6 Ti...e-billing Switch Hi, Trying to change from paper to e-billing but having no luck. Searching here seems to suggest only solutions are from PM's from Virgin. I can not get anywhere with these instructions!! Please ...Virgin did not inform BT of cancellation I just had to manually cancel my old service with BT because Virgin did not confirm that the switch had been completed. So, I've already paid 3 bills to BT even though I'm now with Virgin. I switch ...I can't update my Brodband settings I've recently joined VM and have installed the management app on my phone but when I try to update the Broadband settings I get 'Oops something went wrong at our end' message continually. The same ...Irresponsible Virgin Media/O2 driver Hi, 25 Nov 2025 09:30am - London N3 Don't know where to start, this individual did all odd from A to Z. Entered at a speed in a private car park reserved to residents. Parked initially in a s...Moving house and Virgin has started a new contract without my consent... Hello, I have been a loyal and satisfied customer of Virgin Media for a number of years. In July 2025, due to personal circumstances, I planned to move back in with my parents, as a short-term agr...Out of Contract I only receive broadband from Virginmedia and have been out of contract for a while now so thought 'might as well update my contract'. Had a look at my options and to my horror found that I would hav...Customer Support Since I joined VM years ago for broadband I have never been able to access my account via the APP, numerous calls but no joy. Recently I decided to add TV to my package and drop SkyQ but without acc...
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