Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...
For the past 2 months I have been charged a Netflix fee on my bill my Netflix account that I added is linked to sky and is being payed as part of my sky bill as I am using my sons account when I added it I did not know I could create my own and have ...
I am being evicted from my home and may be placed in a hotel, what do I do about my account?
Hi all, I've been sent a small box, bubble wrap bag and a post bag to return my equipment after defecting to EE. I kept the original box the equipment was posted in, which I packed it all back up in, is it best to use the original box, its a lot more...
Despite having an account that worked for the last 2 months since I moved to a new address, I can no longer log in, and if I try to register it gives me the DEF01 code. I've spoken to someone on the phone, they have no idea why it is a problem but I ...
hello, still waiting for my referral to be confirmed contacted them and they said they requested virgin approve ?
i was send an email by virgin media , telling me my contract was ending next month and my £10 customer discount.was ending.anyway they were showing other bundles or the chance to leave.however i have tried ringing you , i got text messages which were...
Signed up last night for services but the new contract is missing key items I agreed too can you check please ?
I've switched to another broadband provider and I've just been billed £47.25.What's going on?I can't provide you with an account number because I've forgotten.
Hi,I am a new customer for broadband & TV. All setup quickly and easily. V impressed with thatI have tried logging in to my account on both the website and via the app. In both cases I get to the point of needing to verify my email but no verificatio...
I seem to have a secondary account when there shouldn’t be one and now can’t access my billings. Please help?
