Resolved! My Virgin Media Email
HiI’m trying to create an account on my virgin media after signing up to a broadband package. However my email address has a - in and the website won’t accept - as a valid email address character.
HiI’m trying to create an account on my virgin media after signing up to a broadband package. However my email address has a - in and the website won’t accept - as a valid email address character.
Hi, first post. I know there's probably a few posts on this subject but one that are specifically what I need.I signed up with VM Broadband on the 7th Sept, but due to some recent building and electrical work my house is wired up one way, long story ...
I am experiencing the same issue.I receive an email from Virgin Media asking me to respond to an open ongoing complaint via scanning a QR code which looks as if it goes to a WhatsApp address. First of all, I don't have a phone that allows me to add o...
I added TNT Sports to my package as part of the Black Friday deal, it hasn't yet been activated and the confirmation email says 7-10 days t activate. I called VM only to be told they could activate it immediately but it would be double the price. T...
London based and long time customer.I'm being evicted out of my property, eviction notice served.Just off the chat with Virgin and I have to pay £72 to cancel the contract even though I'm being physically evicted out the property. I also have to sen...
I have cancelled my Virgin but need to extend the date , how can I do this .Do I have to call , or can this be done online
Hi,My girlfriend asked me to set up her virgin media order for her as she is disabled, has adhd/autism. I did this, she got her pre contract email and clicked approve.Nothing received since the 13th. It’s now the 15th.She can’t speak to people over t...
I had an email asking me to renew my contract 3 months early. I was quoted £86 and bill comes for £91. Two hours to resolve that with customer services. Now sat down to watch the match and TNT has been removed. So I am paying more for less channels -...
Can someone from the team please check my contact email address and let me know. I changed it over the phone just now, but I would like to be doubly sure the agent got it down correctly (changed from an ntlworld one)? Still working on the OTS problem...
Please, please, please can someone contact me on here to help??I renewed months ago and was told I could keep TNT as part of my renewal. VM have since verified this was the case based on correspondence when I renewed yet it has still not been added b...