Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsCan't access account settings I had my service installed yesterday and everything works fine except I can’t access Account Settings. The page won’t load and shows: “Oops, looks like something's gone wrong on our side. Please try ...Chat team started a new 2 year contract without telling me. Hello, I'm Kirsty I hope I can get help here as chat team are unreliable. I've spoke with the chat team a few times in last week or so because they added 2 years on my contract date after I moved ho...Changing direct debit, merging into one Hi. At the moment I have my virgin media tv/broadband/home phone as one payment and my 02mobile phone, as a separate payment, going out of one bank account, separately. I would like to join these so ...Switching to ebilling I have been trying to swtich to ebilling but I keep getting paper bills, i have changed it to email/ text message/ phone call/ post but it has not stopped me getting bills through the post any help m...Netflix activation I have just joined this forum and see that a number of people have experienced the same problem I am having. I recently took out a new contract which included Netflix but when I set it up Netflix w...Netflix included I have had tv and internet installed yesterday and my package includes Netflix standard with adds is included. How can I activate this please. Netflix We have been with Virgin Media for years and have phone broadband and mega bundle (I think its called) TV. I would like to get the free Netflix activated but im struggling. I have tried following sug...Can't login to account Recently set up fibre and I seem to be unable to authenticate with either VM Connect app or the website (virginmedia.com) - I'm presented with a "something went wrong" I've tried the website in chro...Registering Virgin Media O2 ID issue Hi, I've tried signing into my VirginMedia/O2 account and after entering my email adress I was asked if it was correct. Verifying that resulted asking me to verify my email addres by using a link...Another Netflix Activation Issue There seems to me quite a few reports of problems being reported when trying to activate the free Netflix package currently being offered with some packages. I'm another one with problems; I renewe...
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