Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsCancelled and transferred to another provider but still being charged I left Virgin on 31stJuly. i transferred to another provider I was out of contract and gave 1 month's notice. But they have nonetheless been sending me demands for money (luckily I expected them to ..."This Virgin Media email address isn’t valid " Greetings: In preparation for ringing Virgin to discuss whether I am going to continue being a customer or not, I attempted to view my latest bill. To do this, I clicked on the link in the email th...complaint Hi Virgin Media, im proper sick to death. I just want to speak to someone, on the phone, not on webchat. I recently switched to Virgin Media, bought myself out of my contract with EE under the pr...No account number I am a new customer in receipt of a broadband and tv service and with the first direct debit already taken from my bank account. However, I still haven't received an account number and therefore ca...Can't link VM and O2 as my VM Account is registered to an old email which no longer works My VM account was set up a number of years ago it was registered with an old email address which no longer works and I have no access to. I have updated my account with a different email, which VM us...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Can't access account settings Just got my service installed yesterday and everything works fine only problem is I can't access account settings to change anything. The page doesn't load and just hangs with the Virgin Media symbol...Welcome gift not received I have contacted Virgin 6 times regarding this and where the promised welcome gift TV is. I have tonight spent another 2 hours on chat and on the phone and I am nowhere further forward. Nobody can ...No Free TV - only promises to arrange I took up the volt offer based on the free TV yet 3 months later I still haven't received one. I've spent hours on the phone being redirected to the wrong team or given the general enquiries number a...Netflix activation I have just joined this forum and see that a number of people have experienced the same problem I am having. I recently took out a new contract which included Netflix but when I set it up Netflix w...
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