Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNO TRUST: due to poorly managed contract billing I switched from Talk Talk copper landline to virgin fibre to the home connection and the first bill is based on the wrong contract value. All of the introduction discounts and all of the offers that...Accessing account On 5th November I used chat to change my main contact email address as all virgin emails were no longer accessible.Since then I've had no updates or notifications,other than to say my Virgin Media O2...Complaints ignored I am due a credit of £45.24 after VM finally resolved my original complaint after implementing the ombudsman ruling. https://community.virginmedia.com/discussions/ManageAccountCable/removing-sky-sp...Hacked Netflix account Hi looking for any advice? I’d reported on 21/11/25 to VM that my Netflix account appeared to hacked, which has resulted in being unable to access any Netflix service. Does any body know how long ...SolvedRegistering a Power of Attorney with Virgin How on earth can I do this? My mother suffers from dementia and I have POA for both Finance and Property & Welfare. I have been able to register with other organisations by suppling them with a s...Another Contract renewal problem! Original contract was due to expire at the end of October 2025, cost would be £123.12/month but I arranged as I thought a new contract online of £95.62/month in September 2025. On 18th September 202...Netflix Account Linked to Virgin Media Subscription Hacked I pay for my Netflix account as part of my Virgin Media subscription. My Netflix account has been hacked and the hacker has changed my email address to log into Netflix. If I try to log into Netflix...Signed up to 24 month contract I never agreed to Hello, I really hope someone could help me, I had a renewal offer 4 months before my contract was up. I put this through but also I'm the meantime, I added sky cinema for Christmas. My contract...Switching to Virgin from BT. Sorry if this is the wrong place for this but I'm pretty desperate for an answer and given that it's New Years everyone's customer service lines are already closed. Okay. I'll keep it short. We swi...Netflix Activation The merry go round of trying to resolve something simple. Usual your email activation will arrive within 14 days, didn't happen. Contact customer services go to entertainment tab and select netflix ...Solved
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