Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsTotal Loss of Service, Warning to New Customers Just felt the need to share my experience thus far with Virgin Media after being left without internet and tv through no fault of our own. Hopefully this gives new potential customers an idea of what...Trouble logging into virginmedia account I'm struggling to login to my account. I created virginmediaO2 login. This newish way of logging in is terrible, I have to use two devices and two different email addresses to login. Now it seems I'...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Virgin want to charge me double I'm currently paying £115 for broadband, unlimited phone and TV including sports and movies. My contract ends next month and Virgin are doubling the price to £219. I can get a virtually identical se...SolvedChallenger Rapid Testlab - Volt SIMS Email? Hi, I recently opted to leave virgin at the end of my contract due to price increases. however I received an offer on 27 August which I accepted online, I have volt benefits as I’ve more than on...No response from homemovers ! I was disconnected on 30/09/2025 I spoke to Virgin Media about the early disconnection fee. They said as I am moving to an area they cannot supply, I won't need to pay the EDF. I have sent them m...Been waiting over a month for my 360 package So I decided to upgrade all of my package a bit over a month ago. I got the remote control through my letterbox within a week of this but a month later I still have not received my box and router. I ...SolvedIdentity Theft, Account Compromise & Virgin/O₂’s Failure to Act Posting this anonymously because my account is still compromised. I have been the victim of identity theft. My old email was hacked and the attacker managed to link a fraudulent backup email address...Netflix Hacked I’ve recently had my Netflix account hacked and tried to get it sorted with Virgin Customer Services as I paid the bill through Virginmedia. This was a nightmare so I’ve told them to just cancel the...Virgin not picking up a new build address but picks it up on the business page I had been with virgin from 2011 to 2024 when we eventually moved into our new build house. The virgin boxes and everything are already installed in this property, however when I wanted to switc...
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