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Hello Yesterday I received an email saying that I recently changed my Netflix account and there would be extra charges. I don't know where this has come from, I did not do this and I have not watched Netflix yet. Account Number is [removed]  Area Ref...

Re: Useless inept service.

@goslowhas made some excellent points regarding the compensation & credit schemes, but you have posted this in the general chatter forum which is fine - but not often frequented by staff. I'll move this to the account section so as the staff may pick...

japitts by Very Insightful Person
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