Hi AllRenewed my package in August and agreed a package price of £76 inclusive of sky sports and tnt sports. Since august I have been consistently charged £94, after lots of complaining I was told that I could have this for £43. But each month I was ...
I recently chose VM for full fibre broadband. Unfortunately, the outside brown box was installed while we were away and is in a particularly prominent place right outside our front door. Please would you help to have this relocated a bit away from wh...
Hoping someone can help please, I signed up in September for the 54mg at £20 a month package, my budget is tight, Virgin say i am on the £59 per month package - I don't have that amount per month so absolutely would not sign up for it- apparently th...
I don't know where to go or what to do, to actually talk to a human being about a billing issue I have! I've spent days on end trying various different ways of getting some sort of semblance of customer service just to be met with constant automated ...
Good morning. I renewed my contract online on 11/11 and received a confirmation email and ne documents but it is still not showing on my account and I am being charged for old contract and not discounted new contract. Thanks
My 18 month contract finishes on 5th of the month (final payment in advance taken). When do i have to provide 30 day notice to ensure no further payment beyond the last on the 5th of the month
Disappointed in Virgin Media dealing with my Father in Laws account. The moment I mentioned Bereavement of death in my web chat - surely some algorithm should recognise that, and the upbeat ‘hang tight’ and ‘be there in a flash ️’ should have be ton...
I received an email today saying " We’ve identified you as being an additional My Virgin Media account user. We’re letting you know that we’ll stop supporting your online account on 06/12/2024" I am not an additional account user it came to my main a...
Can you send me the forms to receive VAT receipts, please?
