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Forum Posts

Netflix activation email

Hi,I recontracted last week and have a package with Netflix included.I haven't received a netflix activation email.Is there another way of setting netflix up it so I am not billed for it?Thanks!

snowmen by On our wavelength
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New Contract Offer

HiI have had several emails recently about my contract coming to an end soon (Aug 24) and to re-contract to a new 18 month contract.I accepted this offer online on 9th April and received pre-contract details and an order number from webteam with esti...

JayAmin by Joining in
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Cancel Engineer Appointment

Hi, I'm new to Virgin  and I had a problem today with my broadband, I couldn't get online and my hub was just flashing blue all the time, I went through the app suggestions and after it finished it said that an engineer would need to visit so I booke...

No confirmation of order

I recently cancelled my contract (internet+phone) due to the price, but I then received an email with a decent offer to ask me to stay. I signed up and received an email confirming my order, but haven't had anything else. The confirmation on the webp...

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Bex13 by Joining in
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Trouble setting a new password

Hi there, I'm trying to review an email sent to me about recontracting my Virgin Media Cable. However, I'm unable to follow up on it as I've forgotten my password and I'm not able to reset my password using your system. Every single password I type, ...

mjwilknz by Joining in
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