Recent DiscussionsIs it possible to link Stream box to 360? Hi - new to Virgin, got 350 fibre Mega TV. Received 3x stream boxes, didn’t realise you can’t record so have requested a 360 box. Couple of questions, 1) is the 360 box compatible with fibre (I’ve re...Not Received Returns Packaging for Equipment Hello, My services were disconnected on the 13th June and I've since received a letter asking for the router equipment to be returned, otherwise I'll face a fine, however I have not received any pac...Cancellation problems Please help in cancellation of my account. Ive tried and tried for hours but no one will cancel. Been a customer for tv and broadband over 8 years so out of contract. Please can someone help?Than...(no subject) Hi Anne-h21, How did you get it resolved in the end please. I'm in a similar position. Many thanks. Sign in page not working. Hi, long term customer here. Just moved home and had my services transferred. However major issue with the price being correct. Trying to access my virgin media app and the website to keep an eye...Virgin media refuse to close my account when not in contract and keep receiving eye watering bills! Hiya everyone, Can anyone help please? My Virgin media contract ended on May 23rd and I moved over to EE. I did start the one touch switch to keep my phone number which failed, but the TV and bro...Another renewal, same issues as before It's that time again - our contract is up for renewal next month. We're currently paying £74, the laughable renewal price was £177 a month. I spent a couple of hours on whatsapp this morning talk...Paper Billing Where do I cancel paper billing ? Virgin media keep resolving complaints without any agreement or discussion from me I have had trouble with VM not cancelling my service with them. Each complaint I raise gets marked as resolved by them without any discussion with me. Plus I cannot see any information about the co...One Touch Switch Nightmare I am trying to leave Virgin as we no longer wanted TV services, and broadband was available cheaper elsewhere. I was reassured by a telephone advisor that it was a straightforward process, and my ser...
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