Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsHelp !! Going back to August when I renewed my contract online and then had a bill which should have been £40 it was triple that!! After numerous phone calls and what seemed like weeks of back and fore with...Being evicted – Virgin still charging to end contact? London based and long time customer. I'm being evicted out of my property, eviction notice served. Just off the chat with Virgin and I have to pay £72 to cancel the contract even though I'm bein...Closed my account but virgin not available at my new address Hi, I have recently moved house and wanted to take virgin with me, but this isn't possible. So, I have closed my account Oct 10th and had to send proof of my new address to have the early cancellat...Been waiting over a month for my 360 package So I decided to upgrade all of my package a bit over a month ago. I got the remote control through my letterbox within a week of this but a month later I still have not received my box and router. I ...Can not log into VM/O2 account For nearly two months (since 26th August) my 81 year old mother's VirginMedia/O2 account has been locked following fraudulent activity on her O2 mobile (cloning, we suspect). While the O2 mobile par...Contract Renewal Continued Problems Good Morning. I decided for the 2nd time to renew my contract online as i am already out of contract. Once again, after being sent the contract agreement emails and documents, Virgin Media have not...Area code Hi I am a new customer but I can’t log onto the virgin media app as I need an area code. We haven’t had a contract or a bill or anything via email that contains this information post code is Cb233xp ...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedIssues with cabinet/beyond engineer support I am having major issues with my virgin media internet. I had I think my 6th engineer visit this Saturday just gone (11th October) since march ISH time. I have had multiple hub replacements, isolato...Link new account to email I am having a nightmare trying to log in to see my new account info as my email appears to still be linked to my old, now closed account.i have spoken to countless support staff about this and it is ...
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