Managing Your Account - Cable - Page 626

Recontacted online but not taken effect

I recontracted online on the 27th July.Today I've had a bill through showing my old offers expiring and a higher bill as a result with no mention of the new offer I was given online.Tried the WhatsApp but just get transferred to installations that th...

Want to leave VM

Can a Moderator on this board please assist in helping me to leave VM?I have tried via WhatsApp, Live Chat, even by telephone.When ringing by telephone I don't even get an option to cancel ,it just goes on about payment.I've been trying to sort my is...

Help changing e billing / contact email address.

HiI’d be grateful if someone could assist.My husband phoned Virgin Media previously to alter the contact details on our account ( Email and Mobile number ) expecting our e-bills to be sent to the new email address.However, for the last two months the...

Account information

how you obtain confirmation of your account being closed and when

New contract without my permission?

I think that I have had something like this happen to me just now. In a slightly more sinister way, I called to cancel my contract as I was then out of contract. I was informed of when my contract would end and my final bill. I have just found out n...

Re: Useless inept service.

@goslowhas made some excellent points regarding the compensation & credit schemes, but you have posted this in the general chatter forum which is fine - but not often frequented by staff. I'll move this to the account section so as the staff may pick...

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Forum Posts

Recontacted online but not taken effect

Want to leave VM

Help changing e billing / contact email address.

Account information

New contract without my permission?

Re: Useless inept service.

Leaving Virgin Media

Need a bigger returns box :)

Final Bill when I'm still with VM

Billed twice.

Pay per view on VM360