Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent Discussions£50 voucher??? I signed up using your student deal and supposed to receive a £50 just eat voucher?? Services have been active since the start of October and i haven’t received anything??? My partner was previously...Hub 3 Red power light HI, a few days ago my power light turned red, i have done a reset and turned it off for a while and then on again but the light is still red. Please can you assist? Thank you Multiple calls - how to stop Ive had to make a Virgin account to ask how the f virgin got my personal number and why they feel 5+ calls a day to try and sell me utter s is okay, ive had no luck with using an o2 virgin linked acc...Contract renewed but not received by email HELP PLEASE! My reduced fee 18 month broadband contract ends on Sunday (significant) 28 December 2025 so yesterday I phoned the number Virgin gave me 02037436971 to renew. The assistant couldn’t o...I only want to keep broadband! Can any body point me in the right direction as the best way to downgrade my contract to broadband only, my contract will be ending on 08/02/2026 so I should be able to leave penalty free shortly. Contract renewal problem Hope a mod or someone who can look into this further can send a reply.... Anyway, My contract was due to to run out in September/Oct so went to online chat to do a new one....got it sorted (or s...Very frustrating Same issue here. Very frustrating. Can make a second email easily enough and have done so, which is also has allowed me to post here. All of that doesnt help because I don't have a mobile phone w...A Decision from the Ombudsman So after months and months from the introduction of the shambolic VM/O2 login which locked me totally out of my account settings for nearly twelve weeks, the Ombudsman has upheld my case, awarding a...Can not login to my account to change my password I have been trying to change my password on virginmedia.com but to change my password I need to login, if I can't remember my password how can I change it. I am getting very frustrated £40 charge for a router i returned, yet Virgin are saying I haven't It seems many people have been charged too for the same thing?! I returned a router, sadly wasn't given a receipt. However weeks later, I get messages from virgin telling me they are charging me £40 ...
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