Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...
Cancelled my Virgin Media TV / Broadband / Phone package 4th April. Not received any confirmation via email or letter. Not received a final bill in fact the services are still connected and I'm still getting billed. Can anyone help get this sorted pl...
Hi Everyone.... I'm at a loss here.... back in September called and spoke to virgin team to get a new deal on my package TV...Phone and broadband we arranged a deal for £79 which I got sent all contracts by email... thought great... October come bi...
Renewed contract June 22 on understanding I took 02 contract for £25/mthVirgin Media stuff £85mthsince June have overpaid each month to total of £342.28contacted Virgin Media and they say as I did not confirm renewal through email in June they did no...
Hi. Similar to others my external brown cable box became damaged in a storm a while back and wouldn’t close. In an attempt to adjust and remedy the cover ‘hinge’ it broke off. How can I please get this sorted as it is now entirely open to the element...
I never watch tv anymore-how do I downgrade my TV package to the absolute minimum?
Hello,I have Virgin media contract ended about 16 Sep 2022. I paying now 49.75 GBP for M125 Fibre Broadband which is no longer acceptable for me like I can't afford that any more. I renting house with my mother who have Universal Credit and we want t...
I signed up to virgin which was installed in February. Still not received my ring doorbell and Alexa speaker gift. Went through the chat service and they said someone would be in touch in 72 hours which was over a week ago. Not good service if they c...
Hi , just read someone's question regarding no price rise notification yet , and one of the Virginmedia persons replied saying that the letters and emails will be sent out UP UNTIL the 27 MARCH .As it is now the 29th of March , why have I not receive...
Hi, the external connection for my virgin connection is missing the box. I'm worried about the long term viability of this and would appreciate if it would be possible for a box to be installed to protect the fittings?
If I downgrade Sky Sports from HD to SD, will the 30 day notice apply? I want HD until end of Premier League season.My contract has a HD offer than expires on 31 July 2023 and a Sky Sports 18 month discount until October 2024 (18 months). Not much ...
