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Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
  • 27 replies
  • 7 kudos

Resolved! double charge for netflix?

Started new bundle [NOV 22] with netflix included in content. No extra netflix charge in that bill. This current bill [DEC 22] charged for november and december for netflix when this should be included in package.Netflix is through virgin not netflix...

GRW20 by On our wavelength
  • 23 replies
  • 0 kudos

Hub 5 Never Arrived

HelloI received Texts that Yodel would be delivering my Hub5 between Christmas and New Year, but it I have not yet received it .How do I chase this up or track what happened?ThanksNigel Venables

nven200 by Tuning in
  • 9 replies
  • 0 kudos

Virgin vans

I would like to get in touch with virgin media as I have a complaint about a virgin media van that has come from no where and is taking up two residents parking spaces so that the residents can not get parked at there homes and also the van being cle...

robina2 by Joining in
  • 2 replies
  • 0 kudos

GDPR Subject Access

Hi, can I have the correct email address to request a subject access request from?I have an ongoing complaint and every time I ask an agent for the address they hang up on me.

TomAaron by Joining in
  • 4 replies
  • 0 kudos

Resolved! Bt and sky sports

I have the package that includes the sports channels. What apps on my phone do I need to download to watch them on the go? And if I am to watch them on TV then what are the passwords needed please. I know these are basic questions but you don't get t...

Sparky76 by Tuning in
  • 3 replies
  • 0 kudos