Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsIncorrect email Have had a nightmare lately with the hub and cam connect as part of the reset I had to sign in using the virgin o2 set up? Once again it is asking me to link my accounts however it shows a partial H...Being punished for staying with VM FOR OVER 13YRS. Apologies in advance for long narrative. My contract was hiked up in October 25. I can't complain because I didn't notice the email or read anything. So technically I'm at fault. Unfortun...Area Reference Number Request I'm trying to link my Virgin Mobile account to VMO2. I have all the other relevant info but I can't find a 2-digit area reference number for my account. My postcode is ME10 2LT if that helps. Chasing up order Finally got around to negotiating a better deal, a couple of weeks back, after far too long paying way too much. As part of the conversation, I'm getting a new Hub and a new TiVo box (mine is ancien...Password chnage When trying to change password I get to the Virgin O2 page which loops continuously with 'Wait a moment displayed'. Tried several times with same result. Ideas plaeas Can't get to View My Bill The email notifying my latest bill quoted a higher figure than my usual amount so I wanted to check the breakdown. But I can't get the bill to display. When I log into my account I just go round in c...One touch switch issue Hello, the last day of my contract with Virgin media was 7 December 2025. On 6 November I chatted with an agent and stated I don't want to continue it. They asked me if I will confirm the cancellatio...Contract renewal link faulty I'm trying to renew my contract via a link texted to me today, but get the 'oops' error message that the page doesn't exist. It seems to be a common issue on this forum. I have no intention of renewi...Netflix included for free Hi, I’ve been trying for a month now to get Netflix access free as part of my Virgin subscription which I believe I’m entitled to, but failing badly every time I contact Virgin customer services. I r...Netflix activation error I received an email to activate my netflix subscription as part of my package however, when i click on the link this doesnt work. I have also try to activate my netflix on the entertainment services...
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