I kept getting charged for netflix at £16.99 a month… I don’t have Netflix and haven’t signed up to it, however when I went to the Netflix channel i was signed into a complete strangers Netflix. I called virgin and they said they had removed it off m...
Hi I also need a VAT Invoice for my monthly bills. I tried contacting customer service multiple times but no success.
Can anybody help i put the wrong email addres in when registering my virgin account and I can’t get it fixed
Already reported but ignored! More flooding this weekend at my house caused by the channel you have dug for cables, PLEASE COME AND FIX THIS ISSUE!! 13 Earlsway, FY30BT.
I have come to cancel as I am moving to an area where virgin services aren't available.They have asked for proof of new address and I have realised that my name has been mis spelt since I had the account. All written communication has come with the c...
Ordered broadband on Wednesday to be installed next month received the conformation email, I however did not receive the welcome email.
Hi I have received a msg abour a pre contract and clicked the link which says my order has been verified...but I haven't ordered anything? Can you help please?
I am sick of virginmedia and their lies Earlier this year i spoke to someone via online chat about the cost of my package,i was paying £76 a month and then it suddenly jumped to £98 a month which i said was to expensive in the current climate.After 2...
I am another unhappy customer who cannot register account but the services were up and running since 26/05/2023.I can see there had been so many griefs from customers for registering on that portal and I had contacted your customer service several ti...
I brought my kit with me but I have three issues:1. All correspondence is still being addressed to my late Mother-in-law, which is getting a bit distressing especially for my wife. 2. I can’t login to my new account on MyVirginMedia. It keeps logging...
