Mobile contact number - update reqd
I need to update my mobile contact number before an engineer visit next Saturday. [MOD EDIT: Personal info] Grateful if someone could contact me. Chris N.
Forum Posts
Problem registering my new account: "...If this doesn't work, please come back later. (Code: DEF01)"
Receive the following error when try to register my new account:Oops, we've ran into a problem.Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01) Tried:2 Different Browsers& Enabling Third Party CookiesNo dice.
No welcome letter or email
After ordering my broadband package on the 7th of May 2024 I received one email with a pre-contractual agreement. Since, I have received no further correspondence via post nor email. I have however received my router and stream box, they are set up a...
Resolved! Incorrect contact number within my account
I noticed last night (whilst trying to sort our various current email problems) that my contact phone number is totally incorrect. The area code is correct but the rest of the number is wrong. I have tried repeatedly to correct it but whatever forma...
Resolved! VM Account saysI've left O2?
I just transitioned last week from Virgin Mobile to O2 and they added the Volt benefits on both packages.I just wonder why my account on Virgin Media now says "We've noticed you have left your O2 contract"?
Signing up and joining in partners name problems.
So I gave my notice to Virgin Media to cancel once my introductory rates expire on 13th June.My partner has since signed up in her name and requested the equipment be delivered on the 14th June and for a self-install for me to install this. Obviously...
Re: Can't seem to register on main website
Me too, how do we overcome this?
Re: 2023 no notification of price increase
I too, didn't receive notification of a price increase and had no idea until I received my monthly bill. Have you had any luck pursuing this with the ombudman? I'll also use the ofcom form to report
Sky Sports UHD
Someone has posted on another board that there is currently an offer until June 25th of Sky Sports UHD for £3 a month for 18 months.I can see no mention of this anywhere---is there an actual deal of this for everyone or is it one off offers to variou...
Correction of Address and Name
I recently registered my broadband account, and I checked my first bill for the service today. I noticed that there is a spelling mistake in the address mentioned on the bill. Also, my first name has been misspelled on the bill as well. The bill only...
