I’ve contacted the bereavement team on 13th October, my late fathers the virgin account holder, trying to transfer into my mothers name.No contact has been made from virgin to transfer the account nor my request to reduce the services now not needed....
This month I have received a bill for 24.99 never had over the years this bill is from o2 why we being billed now
Have the bolt/volt package with SIM card it’s been moved to o2 and now I’ve received a 24.99 bill for o2 how has this happened never paid for sim in all the years had account
I agreed a new contract when my previous 18month offer expired in July. The new tariff was £51pm. Since then I have been charged £101pm and each month I have spent over an hour on the phone to VM before being told it would be resolved the next bill a...
HiIM hoping someone from Virgin can help. Got an email offer last week to upgrade to 1GB broadband for £8 which i followed through with. Got the contract emailed to me and confirmed. However this was last week. Checked my account have no pending orde...
I received an email from Netflix today that Virgin has cancelled my Netflix and it has been deactivated today, atlhough I am being charged for it on my Virgin bill. I tried to cancel the subscription, but it comes up with an error. When I try to add ...
@goslowhas made some excellent points regarding the compensation & credit schemes, but you have posted this in the general chatter forum which is fine - but not often frequented by staff. I'll move this to the account section so as the staff may pick...
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