Hi I signed up with virgin media with offer of getting the £80 Amazon gift card.it’s been over 2months. I haven’t received an email from virgin or gift cloud. please advise?thanks
Hi,Has anyone else found it impossible to switch to eBilling?The only advice I can find are through links like this: https://my.virginmedia.com/discover/welcome/your-bill/ebilling.html_1, but I don't have the option of 'My Profile' at the top of the ...
Hello,I've signed up to Virgin media broadband recently. However, the email address I signed up with was not correct. I called to correct the email address. I was told that the documents that would usually be sent to the email address would be sent l...
I hope I can find someone right to resolve my problem here.I received an email regarding a new offer package with a monthly cost of £28.00 for a duration of 18 months on 26th August 2023. A pre-contract document accompanied this email, which includes...
I spent two hours and some tears trying to sort out my bill last month and FINALLY found someone who helped me...AFTER I paid the erroneous bill which was supposed to have been refunded. We set up a completely new contract and the first bill has an 8...
I just got an email saying to renew my contract for £66 from £54, now on my bills it says that without my discount my package is only £58 so if I don't renew will I only be paying £58 or higher than the £66? was thinking of switching to BT if it goes...
Okay, I know other people have been having this problem and I've looked at some of the solutions and it seems like none of it works. I have tried complaining and I have been on call forever and I've been waiting in the chat for over an hour. To give ...
I tried to set up a 12 month virgin media contract for a house I'm moving into next month back in July but at that point the current tenants had an ongoing contract so my order was unable to be completed. the outgoing tenants informed me yesterday th...
