Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsMoved new address Hi ive moved address and engineer came out and conected me my services is working normally on my virgin media app its saying account closed and om my virgin tv go app its not letting me watch anythin...Total Loss of Service, Warning to New Customers Just felt the need to share my experience thus far with Virgin Media after being left without internet and tv through no fault of our own. Hopefully this gives new potential customers an idea of what...(no subject) hi, I have "TNT sports pending" issue, could you please assist? Monthly bill not taken from my bank account. My VM account for broadband and home phone is normally taken on the 19th of every month by direct debit. It is now 5 days since that date and still no payment has been taken from my bank account but...Account Recovery Hi, I have been trying to recover my Virgin Media account as I cannot find the email and password that I used to create it. I have tried using the "Forgotten Email" link but when I do this and provi...incorrect bill after contract change have recently changed package ie cancelled sky sports and tnt sports .Have also changed land line from anytime to evenings and weekend.Just received 1st bill since change.normal bill is showing 2 Ref...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedUnable to switch to ebilling I had my account set up for me by someone at Virgin, but they didn't sign me up for ebilling when making the account as I've seen on my first bill a charge for a paper bill. I've tried following inst...Account Email Change Hi, I need to change the email address of my Virgin account but have lost access to the one I originally signed up with. Can anyone help me do this, please? Unable to link Virgin Media account to VMO2 Hello, I’m also a new customer and having the same issue as many others. I am unable to link my VM account to VMO2 ID because the system thinks my email address is non existent. See screenshot atta...Solved
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