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Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
  • 23673 Views
  • 39 replies
  • 7 kudos

Typo in email

Hi everyone,I used my university email to sign up for VM broadband but there’s a typo in it so I never got any confirmation email. How do I go about changing it to the correct email? I have really bad social anxiety and would rather avoid calling Vir...

Log in - email issues

After email account was hacked couldn't sign in. Was fixed but not working again. Email addresses linked to my account are both incorrect. Help would be appreciated Thanks   [MOD EDIT: Subject title changed for clarity]

Not a customer but being charged

Sorry I don't know where to post this subject:I spoke to a Virgin media Agent around 2 months ago to get an idea of what deals we could get with Virgin Media broadband, he made an account for me, we let him know we are just interested in shopping aro...

Damji by Tuning in
  • 922 Views
  • 6 replies
  • 0 kudos

Re: Useless inept service.

@goslowhas made some excellent points regarding the compensation & credit schemes, but you have posted this in the general chatter forum which is fine - but not often frequented by staff. I'll move this to the account section so as the staff may pick...

japitts by Very Insightful Person
  • 4 Views
  • 0 replies
  • 0 kudos
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