Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsSome information that we need to process your order was missing I recently bought a 12 month broadband contract with VirginMedia, and got my confirmation email. However the next day, I received this email: We'd like to talk to you to as it appears that some in...Login issues I'm trying to login into my account but all i'm getting is: Sorry, we can't sign you in just now Don't worry, it's just a quick pause to help keep your account safe. Instead: Use a device you've...Options Hello My contract expires on November 24th. It was for 18 months. I'm looking to renew. But when I click on upgrade my package every time it says "Oops that page isn't available right now". Tried r...SolvedPaperless billing I have been trying to switch to paperless billing. Options don’t work. Can you help? Error 403 when trying to log in to virgin media I've been trying to access my emails since Friday, when it last let me log in. Tried on my ASUS laptop running windows and my android. Tried web browsers Opera, MS Edge, and Google Chrome. Pop ups ...2nd bill frustrated. Hi to all This is my second bill since i joined Virgin Media, the 1st bill was wrong , it took over an hour to talk to a bot to sort it out. I have just received my 2nd bill and its wrong again, th...Need to update my payment card I need to update my payment card as the old one is about to expire. But, I cannot get through on the phone, app or website to do it. Each and every single one is just saying oops there's a problem ...Account number Hi,i am trying to log into my virgin media account,but i need an account number and area reference number which i can find on my bills or on my contract/welcome email,but the thing is that i don't ha...Access via Virgin Media app/ website I’m in an interesting situation. My wife has an android phone and can log in and use the VM app/ webpage. I have always been able to log in to the website account/ app/ virgin media go/ Virgin medi...Bill payments since the O2 VM coupling (!) the pay my bill option on main vrgin site will not work - I have told Virgin several times but it still is not working arghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh ...
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