Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsAccount Recovery Hi, I have been trying to recover my Virgin Media account as I cannot find the email and password that I used to create it. I have tried using the "Forgotten Email" link but when I do this and provi...Registering Virgin Media O2 ID issue Hi, I've tried signing into my VirginMedia/O2 account and after entering my email adress I was asked if it was correct. Verifying that resulted asking me to verify my email addres by using a link...Another Netflix Activation Issue There seems to me quite a few reports of problems being reported when trying to activate the free Netflix package currently being offered with some packages. I'm another one with problems; I renewe...Services disconnected in error I lost all my services on Tuesday. When I phoned Virgin they stated that I had contacted them as I was moving home. I did not contact them & I am not moving. My services were reconnected briefly. As ...New customer - acc not linking to VM app I placed an order for TV and broadband on 29/10/25. Unfortunately VM didn’t add a phone line therefore this required me having to cancel and redoing the whole order! The issue is that my account ...Virgin **bleep** up, Help spent 2 hrs on phone Hi, I've just signed a new 24 month contract with an O2 sim included I'm hoping someone from Virgin will read this as to be honest I've been on the phone for 2hrs with o2 to migrate my old number ...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedMy Virgin Media Any time I login or hit the Myvirginmedia account settings I get a "oops something when wrong on our end" message. Virgin only recently installed Closing bill Not Received The final bill has been paid £386.91 20/10/2025 and the account has been closed and all services disconnected and router returned I still haven't received full pdf invoice closing bill as I need to f...Can't access account settings I had my service installed yesterday and everything works fine except I can’t access Account Settings. The page won’t load and shows: “Oops, looks like something's gone wrong on our side. Please try ...
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