Has anybody managed to haggle with VM to drop their renewal on a 1000mb connection?I'm paying £41 a month currently which I'm happy enough with, but come renewal stage I don't want to go past 50, I'd rather keep it the same obviously.VM are also my o...
Hello - I have signed the pre contract documents but there is no account number and no update on the tracking of my broadband. Can you please help me with this?
Hi,I renewed our package online in July 2024 - have Maxit TV with added Sky Sports and Sky Movies. TNT Sports is now greyed out - I've checked the contract and Maxit TV clearly shows TNT Sports as part of the package - can someone please advise how t...
Evening,So it's seems I am logged into my old cancelled account. I now have a new account number, but it won't allow me to change or move over to my new account which means I can't view my bills or my correct account details. Can you help please get ...
I recently had to finish with VM because I was told there was no service in the area I was going to. My problems are that even though I asked for a waiver on my final bill, I have not received any answer yet from my letter and time is running outThe ...
Don't waste your time trying to cancel your services even your contract ended via phone or sms or chat.Its impossible; they will transfer you some other team after 1 hour waiting then the call will drop of after another 30min (3rd time happening) I s...
I'm having a similar issue. My contract has ended. The letter informing me of this clearly states that TNT Sports is an "Add on" at £18. The bill for the ongoing 30 day rolling contract also lists this add on.(I didn't receive any communication of th...
I am leaving virgin media because services are not available at the new address I am moving toIf I offer proof of my new address and moving why can't I cancel virgin media with zero penalty, I don't want to pay virgin 14 months payments only to have ...
I need some help, for months I haven't been able to log in to my virgin media account on my computer, it just says Your email or password was incorrect. Please try again or go back to change your email. But it isn't wrong and I don't know why it won...
Hi,Like many other people on here I am unable to opt out of paper bills for my Broadband Account, which I don’t recall opting into in the first place. I have read various ways to opt into ebilling and none of them work. Please help sort this out for...
