Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsThought I posted this already Why are virgin /o2 no longer being covered by the ombudsman scheme? I say that as I got a voicemail message on the the ombudsman page saying not covered after 1st January. customer service remains ...Won’t extend my contract extend by 1-2 weeks I have been a VM broadband customer having joined last January as I got a good deal with Volt on my 2 long term O2 phone contract. A year down the line I’m having to leave VM as I have had lots of is...Broadband bill overcharge Hi, My 18 month broadband deal ended in November and before it did I changed to the monthly social tariff. Now I am being charged nearly 3 x more than I should be and I cannot get hold of an agen...No Disney+ Activation Link Received Hi, I recently signed up for Virgin Media broadband, and when doing so I selected Netflix and Disney+. I activated my Virgin Media services on Friday 31st October, and received a text and email abo...(no subject) Same situation - How do i fix this? Cant login as it logs me into my old account - Same email, 2 accounts.... I'm stuck in a verification loop Hi everyone I am stuck in a verification loop while trying to connect VM and O2 accounts. Keeps coming up with an old phone number for the OTP. Please help . tenant won't cancel active line Hello everyone, I am hoping someone here can help or point me in the right direction as I have completely run out of options. I moved into this property five weeks ago. For the first four weeks, th...Billing nightmare I have been having this issue for months! I moved to a new address with virgin media end of nov/beginning of dec 2024. I have done it officially where I called virgin media, got cables done. Settled ...How long before I can apply for bill credit after switching to virgin? Hi i switched from sky in November. Awful experience for several reasons leading sky to argue with me about early termination fees which were applied during a golden my off period. Was told by virgi...Unknown tv charge for film I did not buy hi, I have had a charge yesterday for a film that I did not purchase? it was £16.99 which is a lot of money that I can't afford this tome of year and never would have spent on digital media. is there...
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