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Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
  • 21448 Views
  • 32 replies
  • 7 kudos

Creditfile amendment

I called up in January to change my dd details, but they didnt update my details, a payment was missed and went on my credit file which resulted in me get rejected for a mortgage, i only come to know this once i checked my credit file, i called up to...

Missing payment

I have emailed missing payments regarding an outstanding bill which I have paid I also sent them a PDF of my bank statement to prove that this payment had been paid I am now still getting text messages saying my services are going to be suspended and...

Pazpaz by Joining in
  • 356 Views
  • 2 replies
  • 0 kudos

Tv unwatchable

My dads has a 2 box set up. Box 1 is unwatchable. It is either pixelated or channel not available. We have rebooted several times and swapped cables. Nothing has changed. We need either a new box or a home visit to repair. His postcode is EH5. He has...

Acky66 by Joining in
  • 162 Views
  • 1 replies
  • 0 kudos