Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsEndless back and forth with missed appointments over what is likely a straightforward cable pull I ordered VM hybrid fibre to arrive the day after moving into a new address (a week ago yesterday). It's my understanding that when VM think the property is already set up with their sockets, they si...Contract Price Different to Pre Contract Hi Ordered M500 yesterday with a starting price of £20.99. Received the contract today with a starting price of £21.99. How is this even possible to get wrong when I've literally signed up less th...Virgin Media 02ID Have got in a bit of a muddle! Tried to log into account and was asked to confirm email etc - I have two that I use. In the end I verified both as got totally confused. The one I can access the acc...Netflix Hi I am trying to get the free Netflix that is available with my package bigger combo bundle but when I log into Netflix it asks to choose a plan and it says my account will be billed at £5.99 Unable to manage my account Every time I try to access my account either via the app or from the webpage I get an error message saying that there is a problem on our side. I’m new to Virgin and wondering if this I a common is...Issue with payment Trying to pay a bill for my broadband but my card changed so I’ve put in a new card, when going through the process it needs to go back to my bank to verify, but the box on your website/app isn’t big...Gobbledegook on contract Just signed up for broadband and the contract says SVOD Netflix Enrolment DECLINE OZARK (SV What on earth does that mean? I was neither offered nor interested in Netflix. My VM about is linked to a now defunct e-mail address I have just set up a VM/O2 ID but when I tried to link to my existing VM Account I found that it was linked to a now defunct e-mail address. I can't link to it and I can't change it. Does anyone kno...Emails Having problems with blueyonder and virgin media emails which I have used for years. I had to sign in to my VM account and set up a non virgin email. Since then I have lost my email accounts on my ph...Online Chat When I click the online chat link,nothing happens.Can anyone suggest a solution please?
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