Recent DiscussionsAppointment cancelled will I get compensation I’m currently with sky for tv and broadband but my contract was due to finish so I decided to move to virgin before sky put my prices up. So I signed up to virgin and got an installation date and the...SolvedHave I been mis-sold? Some months ago I had someone from VM knock on my door, said I could get high speed fibre in my area, my existing provider wasn’t updating the infrastructure in my area, the speeds were abysmal, and ...Password setup on app Dcchurchill you are not the only one, I'm having the same problem. No point speaking to support, i have been on the line with them for the last 45 min, no help at all, they have raised a ticket but w...£90 charge for unreturned kit In March this year, I received a replacement Virgin TV 360 box and returned the old one via Yodel using the label provided. Today I have had yet another text message and email reminding me that a £9...Contract renewal Short story ... I received an on-line opportunity to extended my contract ... a little more than I'm paying but accepted it. Confirmation of agreement was sent but no update was recorded on my Virgin...Constant spam calls from VM numbers 0800 052 1251 Keep getting an extremely annoying amount of calls from VM numbers at least 3 calls a day, one of which left a voicemail of them humming a creepy tune down the phone??? Reduced package but still being charged full amount I changed my package at end of contract as follows: Quick recap of what you now enjoy: Your new package now includes: Phone: Weekend chatter We've removed: TV: Mix TV - TiVo ...SolvedContract Renewal Hi, I'll try to be brief. Last week (15th November) I renewed my Virgin Media Services. Initially I was happy with the deal as it offered an upgrade at a good price. However when taking out the de...Virgin Media are liars and thieves I have had nothing but trouble since signing up to Virgin broadband. my first bill should have been £45, but they stole 139.99 from my account. after weeks waiting for the complaint to be looked at...No payment taken this month Long story short, at end of contract I changed my package to remove the TV service and go Internet and Phone only at a cost of £37 pcm. After a bit of back and forth and incorrect bills, I was infor...Solved
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