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No welcome email or bill

Hi, two months ago we ordered a wifi box hub 3. We have received it and it has been set up and working perfectly. Thought the two months I have tried several times to log into my account and contact help services but I can’t o neither since I never r...

Ultimate Volt bundle query

After some advice. I currently pay £85 for 1gb ultimate Volt bundle and it expires in February, going up to £157. I watch a handful of programs (mostly sport) and don't use the broadband to full capacity but do use the 2 boxes for TV upstairs and dow...

n1eder by Joining in
  • 469 Views
  • 1 replies
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Resolved! Virgin Media Policies Make No Sense!

Today I am left confused and quite frankly astounded by Virgin Media's total madness...For some context I want to provide some history regarding my Virgin Media account;- We used to have Virgin Media at our previous property (18+ months ago) and had ...

robputt by On our wavelength
  • 1013 Views
  • 5 replies
  • 0 kudos

Address in not showing up for connection

Hi Team, We are considering Virgin Media for fibre broadband connection, but my address is not showing up in virgin media site but it is showing nearby addresses. Virgin media cable connection is available outside of our house.Could you please help u...

Rohit22 by Just joined
  • 199 Views
  • 0 replies
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How to contact Virgin???

Can somebody PLEASE tell me how to get in touch with Virgin?  I've got a problem with my latest bill and can find NO WAY of contacting these people without going to an O2 shop, which I can't do since I'm disabled.  There is no 'phone number listed an...

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Resolved! I wish to register LPA

I have an access code to register a Lasting Power of Attorney for a person's account account. Where should I send the code in order for Virgin to view the LPA and allow me to manage the account?

Gary26 by Joining in
  • 591 Views
  • 2 replies
  • 0 kudos
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