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Forum Posts

Updating contact telephone number.

Hi there,I am trying to update my contact telephone number in my account settings but keep getting the message "the changes were not saved try again later".  I have tried this several times but it doesn't work.  Would someone please be able to help w...

Contract renewal not actioned

I took up a contract renewal offer from my online account of £53 a month for same as my current package was due to start on July 31st but it's not showing on my online account and someone on WhatsApp told me it's not available despite me having an em...

Resolved! Cant Tell if the Email is Real or fake

hey there i cant tell if this email is real or fake its from & its to my mum (im her carer/son so trying to sort this) & just wanna know if its real or fake cause im quite convinced & at the discount mum would be intrestedemail@em.virginmedia.co.uk  ...

Area code

Hi, please can you advise what my area code is as I can’t access my service details without accessing the app. My post code is SN11 0RY. Thanks

NicM by Joining in
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Online account after switching houses

Hey all, hopefully Virgin Media team will see this or someone who knows what to do.So I've moved houses and my old contract got stopped and I got new details and everything however when I login my old house bills are shown. I tried making a new accou...