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Forum Posts

Non existent customer service!

I have been trying to speak to someone for weeks to stop the renewal of my contract. It is impossible!All the money you pay for people to pick up the phone is totally wasted.I have told you on the phone, by web chat, and stated in a complaint that i ...

Kitea by Tuning in
  • 623 Views
  • 5 replies
  • 1 kudos

DD payment not taken

I’ve had a email saying my bill from last month has not been settled, it’s paid by DD and there were funds in the account. I don’t want a late payment charge or for this to go on my credit record. THIS WAS NOT MY FAULT AND ALL I WANT IS TO SPEAK TO S...

trinaS by Joining in
  • 334 Views
  • 2 replies
  • 0 kudos

Virgin scammers wont let you cancel

On three different occasions I have tried to cancel and been told at least a 45 minutes wait.   I'm so tired of Virgin refusing to let me cancel so will cancel direct debit and see how long it takes them to contact me.

dave_xan by Joining in
  • 380 Views
  • 4 replies
  • 0 kudos
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